Accounts Receivable Resource

Ensign Services - Charleston, SC

Full-time - Mid Level

Charleston, SC

10,001+ employees

Nursing and Residential Care Facilities

About the position

The primary purpose of the Accounts Receivable Resource position at Ensign Services, Inc. is to train and assist business office managers and staff on accurate and efficient billing practices according to company and industry standards. This role is crucial in monitoring timely collections of accounts receivable across multiple operations in and around the South Carolina market, ensuring the exact recording of revenue transactions in locations operating in the healthcare industry. The Accounts Receivable Resource will work closely with the Accounts Receivable Market Leader to plan, report, develop, organize, implement, evaluate, and direct the accounts receivable functions at various locations. In this position, the individual will be responsible for analyzing and observing accounts receivable functions and processes in the business office to ensure maximum workflow and productivity. This includes communicating deficiencies and best practices to operation management. The role also involves providing and conducting subject matter training as needed with business office staff across multiple locations. Additionally, the Accounts Receivable Resource will monitor, update, and train on financial policies and procedures related to current policy and industry-specific government regulations. The position requires the individual to assist, monitor, and provide corrective action to accounts receivable workflow processes at assigned locations. They will also perform and/or coordinate month-end close processes when staff vacancies require it and coordinate or assist with business office accounts receivable functions when location positions are vacant. Other duties may be assigned as necessary, making this a dynamic and essential role within the organization.

Responsibilities

• Train and educate Business Office Management and Admission Staff on all billing, census, accounts receivables, admission and Private collection systems and processes.
• Plan, report, develop, organize, implement, evaluate and direct the locations accounts receivable functions under the supervision of the Accounts Receivable Market Leader.
• Analyze and observe AR functions and processes in the business office to ensure maximum workflow and productivity, communicating deficiencies as well as best practices to operation management.
• Provide and conduct subject matter training as needed with business office staff in multiple locations.
• Monitor, update and train financial policies and procedures related to current policy and industry specific government regulations in effect.
• Communicate best practices with peers and staff at assigned locations.
• Assist, monitor and provide corrective action to accounts receivable workflow processes at assigned locations.
• Perform and/or coordinate month-end close processes when staff vacancies require one to do so.
• Coordinate and/or assist with business office accounts receivable functions when location positions are vacant.
• Perform other duties as may be assigned.

Requirements

• 5+ years of Business Office Manager experience in the skilled nursing (SNF) / LTC setting.
• Accounts Receivable experience in a skilled nursing (SNF) / LTC setting.
• 2+ years' experience in multi-facility oversight role preferred.
• PointClickCare experience preferred.
• South Carolina Medicaid Billing and Applications preferred.
• Ability to travel.
• Able to prioritize and organize tasks at hand to meet specific deadlines.
• Attention to detail and accuracy.
• Proficient in Microsoft Word, Outlook and Excel.
• Knowledge of state regulations.
• Presentation skills required.
• Must have excellent written and verbal communication skills.
• Able to work with a diverse group of people.

Nice-to-haves

• Experience in healthcare billing systems.
• Knowledge of Medicare and Medicaid regulations.
• Familiarity with financial reporting and analysis.

Benefits

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Opportunities for advancement
• Tuition reimbursement