Accounts Receivable Specialist (ARS)

$58,240 - $66,560/Yr

Lightwerks Communication Systems - Carson, CA

Full-time - Mid Level

Carson, CA

Specialty Trade Contractors

About the position

The Accounts Receivable Specialist (ARS) at Lightwerks Communication Systems is responsible for managing customer financial interactions, including order processing, invoicing, and collections. The role aims to balance excellent customer service with strong fiscal controls, ensuring effective management of the Accounts Receivable process. The ARS will also be cross-trained in Accounts Payable duties to provide support as needed, contributing to the overall success of the company.

Responsibilities

• Maintaining customer relationships including Accounts Receivable, invoicing, proactive phone/email follow-ups, and collections.
• Maintaining accounts receivable aging to within company policy.
• Processing orders from the Sales software into QuickBooks, checking and validating conversion of the data.
• Reviewing/confirming customer PO's match the details reflected in our proposal documents.
• Preparing several distinct types of invoices including Deposit/Milestone billing, Revenue billing, Progressive billing, and Credit card billing.
• Proactively troubleshooting inventory issues that prevent invoicing.
• Reviewing contract language and terms to flag troublesome language prior to review by the company's President.
• Processing payments timely through various online portals.
• Investigating contract questions and issues/variances.
• Posting customer payments and applying deposits against invoices.
• Maintaining active customer and job lists including orders and jobs.
• Communicating with Project Managers, Logistics and Warehouse Coordinators, and other teams to resolve customer issues.
• Attending necessary meetings and assisting with the completion of action items assigned to your department.
• Mastering and maintaining knowledge of the Company's various software systems.
• Undertaking appropriate training to acquire a basic understanding of the audio-visual integration business.
• Consistently maintaining a positive attitude and performing as a team player.
• Regularly contributing ideas, critiques, and input to assist in the continuous improvement of all aspects of LightWerks.

Requirements

• A two- or four-year college degree in accounting or related field preferred.
• Minimum five years of accounting-related AR experience for mid-sized companies in construction or related industries.
• Intermediate proficiency in Microsoft Excel.
• Advanced experience with QuickBooks Enterprise or other integrated accounting software.
• Experience with D-Tools is a plus.
• Ability to work within parameters needed by LightWerks while accommodating customers' needs.
• Strong work ethic, positive outlook, and ability to focus and complete assigned tasks.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and ability to work with diverse groups of people.
• Responsible, self-motivated, self-starter, personable, and well-organized.
• Superior customer service skills to deal with both internal and external customers.
• Ability to manage multiple tasks simultaneously.
• Proficiency in personal computers including MS Word, Access, PowerPoint, and Outlook.
• Ability to effectively handle stressful situations.
• Ability to read and interpret general business documentation.

Nice-to-haves

• Experience with D-Tools is a plus.

Benefits

• Extensive training paths including industry-related, technical skills, and professional skills training.