Accounts Receivable Specialist - Des Moines Regional Catholic Schools

DES MOINES REGION CATHOLIC SCHOOL CORPORATION - West Des Moines, IA

Full-time - Entry Level

West Des Moines, IA

About the position

The Accounts Receivable Specialist at Des Moines Regional Catholic Schools is responsible for managing all aspects of billing and tuition management. This role involves collaborating with school administration and parents to establish student billing accounts, ensuring accurate application of tuition, fees, and discounts, and handling ongoing billing processes throughout the school year. The specialist will also assist families with payment inquiries, manage collection accounts, and oversee the Education Savings Accounts application process.

Responsibilities

• Provide excellent customer service to families and staff
• Assist families with billing inquiries through phone and email
• Follow up and collect on past due accounts
• Maintain knowledge of legal collection guidelines and student privacy act
• Use judgment to establish payment plans when needed
• Post various transactions to student accounts
• Oversee Education Savings Accounts application process and fulfillment
• Work closely with the tuition assistance service for the annual tuition assistance processing
• Prepare and communicate tuition assistance awards to parents/guardians
• Process ongoing student enrollment forms
• Set up and monitor external payment links to collect some payments/fees electronically
• Perform additional duties as assigned

Requirements

• Associate degree in accounting, finance or related field or comparable work experience; Bachelor's degree preferred
• Minimum of two years of accounts receivable, billing, accounting or related work experience required
• Excellent customer service skills with the ability to communicate professionally through email, over the phone, and in person
• Ability to manage multiple priorities and meet deadlines while maintaining attention to detail
• Proven experience utilizing analytical and strong problem-solving skills
• Ability to collaborate across teams and with individuals using strong interpersonal skills
• Experience with or ability to learn relevant receivables database software (ERP system)
• Proficiency with Excel and other Microsoft office products preferred
• Professional integrity required to appropriately follow strict internal procedures and manage confidential information

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance