Accounts Receivable Specialist I

ManpowerGroup - Batesville, IN

Full-time - Entry Level

Batesville, IN

Administrative and Support Services

About the position

The Cash Application Specialist is a critical role within the Accounts Receivable team, responsible for the timely and accurate posting of customer payment remittances, including checks, wires, ACH, and credit card payments. This position plays a vital part in ensuring that all necessary backup documentation and approvals are adhered to, maintaining the integrity of the payment application process. The specialist will also lead the implementation of process improvements aimed at maximizing the financial performance of the company by reducing operating expenses. In this role, the Cash Application Specialist will review and reconcile all unapplied cash within the current ERP system, facilitating the manual posting of EDI payments, incoming wire payments, lockbox, and credit card kick-out payments. They will also enter miscellaneous credits to customer accounts and perform other necessary postings. Customer interaction is essential to ensure correct payment posting on the first attempt, and the specialist will assist the Credit Department in clearing unapplied cash and credit card kick-outs. The position requires monitoring the end-to-end cash applications process to ensure timely and accurate posting of cash to customer accounts, minimizing the need for reposting or rework. The specialist will provide guidance in cash posting, analyze department processes, and research credit card chargeback issues. They will also analyze customer credit card requests to identify gaps that could lead to overpayments or duplications, recommending corrective steps and educating associates on new processes. In collaboration with the Invoicing Specialist Manager, the Cash Application Specialist will recommend improvements to enhance cash flow and monitor financial controls, communicating potential areas of financial exposure to management.

Responsibilities

• Review and reconcile all unapplied cash within the current ERP system and apply accordingly.
• Facilitate the manual posting of EDI payments, incoming wire payments, lockbox, and credit card kick-out payments.
• Enter miscellaneous credits to customer accounts and perform other miscellaneous postings as needed.
• Provide customer-facing interaction to ensure correct payment posting on the first attempt.
• Assist the Credit Department in clearing unapplied cash and credit card kick-outs.
• Purge receipts monthly within the current ERP system and ensure all cash receipt batches are posted.
• Monitor the end-to-end cash applications process to ensure timely and accurate posting of cash to customer accounts.
• Provide guidance in cash posting and analyze department processes and transactions.
• Research and forward credit card chargeback issues to the appropriate location and department.
• Analyze current customer credit card requests to identify gaps that could result in overpayments or duplications and recommend corrective steps.
• In conjunction with the Invoicing Specialist Manager, recommend improvements on cash posting to improve cash flow for the company.
• Monitor financial controls and communicate potential areas of financial exposure to management regarding customer credit card transactions and cash posting kick-outs.
• Function as lead liaison to drive operational initiatives and projects for process improvements in cash posting.

Requirements

• Degree in Accounting, Administration, Finance, or related education.
• Collection management experience of at least 1 year.
• Customer service oriented with excellent written communication skills.
• Experience in reconciliation of accounts and analysis and account management.
• Required proficiency in English language.
• Preferred Associates Degree in Accounting/Business or equivalent experience.
• Minimum 3+ years of experience in Accounts Receivable and/or Business environment.
• Experience with General Ledger account reconciliations.
• Experience in Accounts Receivable and Cash Applications.
• Knowledge of JDE and Cognos preferred.
• Fluent in Excel and Access Database.

Nice-to-haves

• Experience with JDE system 9.0.
• Experience with SAP system.
• Attention to detail and quality vs. quantity of cash application posting.
• Willingness to learn and good communication skills.
• Ability to think outside the box and research information.

Benefits

• Flexible work schedule with hybrid options (3 days onsite).
• Opportunity to gain experience in a reputable company.
• Exposure to various financial processes and systems.