Accounts Receivable Specialist II

$41,600 - $47,840/Yr

Jewish Home Of Rochester - Rochester, NY

Full-time - Entry Level

Rochester, NY

Nursing and Residential Care Facilities

About the position

The Accounts Receivable Specialist II at Jewish Home of Rochester is a full-time position responsible for the accurate and timely billing and collection of Medicaid and related payer accounts, along with all associated accounts receivable functions. This role is crucial in ensuring that the billing process is managed efficiently, which includes the timely production of weekly and/or monthly claims and the management of the Accounts Receivable Aging. The specialist will work closely with various Medicaid programs, including fee-for-service, Managed Long Term Care (MLTC), and Medicaid Managed Plans, as well as related coinsurance claims. In addition to managing the billing process, the specialist will handle Medicaid Pending applications in collaboration with outside vendors and attorney offices. This involves responding promptly to requests for information, addressing phone calls from family members and attorneys, and processing referrals. Effective communication with residents and their families is essential to ensure timely collections and maintain positive relationships. The role may also include other job duties as assigned, contributing to the overall efficiency of the accounts receivable department. The ideal candidate will possess strong customer service skills, analytical abilities, and proficiency in computer applications, particularly Microsoft Excel. Experience in collections and a basic understanding of insurance processes, along with familiarity with Point Click Care, are preferred qualifications for this position.

Responsibilities

• Manage the entire billing process for Medicaid, Hospice, and related payers.
• Produce weekly and/or monthly claims in a timely manner.
• Manage the Accounts Receivable Aging and maintain established goals.
• Handle Medicaid Pending applications with outside vendors and attorney offices.
• Respond timely to requests for information from vendors and attorneys.
• Communicate actively with residents and families to ensure timely collections.
• Perform all other job duties as assigned.

Requirements

• High school diploma or GED required.
• Excellent customer service skills.
• Strong analytical skills and computer skills required.
• Experience with Microsoft Excel is essential.
• Experience in collections is preferred.
• Basic understanding of insurance processes is preferred.
• Experience with Point Click Care is preferred.