Accounts Receivable Specialist

RHA Health Services - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

Nursing and Residential Care Facilities

About the position

We are hiring for an Accounts Receivable Specialist at RHA Health Services, a role that is both rewarding and impactful. This position is designed for a positive and personable individual who is eager to make a real difference in the lives of people with intellectual and developmental disabilities, as well as those facing mental health and substance use challenges. The Accounts Receivable Specialist will perform a variety of functions in support of the department, including billing and collections, which are crucial for maintaining the financial health of our organization. In this role, you will be responsible for calculating, posting, and verifying financial data to maintain accurate accounting records. You will also reconcile daily cash and research accounts receivable transactions and discrepancies. A key part of your job will involve identifying and communicating requirements to ensure that all payer requirements are adhered to during billing and collection activities. This includes billing claims to appropriate payers, such as Medicaid, and managing cash applications, including cash posting and credit balances. You will maintain accurate accounts receivable records by client and follow up on claim statuses through appeals, rebilling, and adjudication of both clean and denied claims. Understanding and maintaining the full revenue cycle process from client account setup through final cash resolution is essential. You will also be expected to identify and communicate problem accounts or issues to management and teammates to foster timely corrections and teamwork. Organizing responsibilities and priorities to ensure timely collection of receivables is a critical aspect of this position. Additionally, you will verify eligibility and obtain supporting documentation of authorizations for client accounts, assist field offices in setting up client accounts, and maintain a working knowledge of coding, collections, insurance practices, and business systems. You will ensure that all information regarding collections activity is accurately entered into the billing and collections system and create and modify documents using Microsoft Office to support and update teammates and field offices regarding collections processes. Conducting studies and submitting recommendations for improving the organization's accounting operations will also be part of your responsibilities, along with preparing monthly reports for executives as needed.

Responsibilities

• Perform a variety of accounts receivable functions including billing and collections.
• Calculate, post, and verify financial data for maintaining accounting records.
• Reconcile daily cash and research accounts receivable transactions and discrepancies.
• Identify and communicate requirements to ensure adherence to payer requirements during billing and collection activities.
• Bill claims to appropriate payers including Medicaid and others.
• Research, correct, and apply all transactions related to cash applications.
• Maintain accurate accounts receivable records by client.
• Follow up on claim status through appeals, rebilling, and adjudication of claims.
• Understand and maintain the full revenue cycle process from client account setup to final cash resolution.
• Identify and communicate problem accounts or issues to management and teammates.
• Organize responsibilities and priorities to ensure timely collection of receivables.
• Verify eligibility and obtain supporting documentation of authorizations for client accounts.
• Assist field offices in the setup of client accounts.
• Maintain knowledge of coding, collections, insurance practices, and business systems.
• Ensure accurate entry of collections activity into the billing and collections system.
• Create and modify documents using Microsoft Office to support collections processes.
• Conduct studies and submit recommendations for improving accounting operations.
• Prepare monthly reports for executives as needed.

Requirements

• A four-year college degree in Accounting, Finance, Economics, or Business preferred.
• At least one to two years' experience working in accounts receivable and collections.
• High school diploma or GED with three to four years of related experience and/or training may be accepted.
• Familiarity with computers and WINDOWS applications like word processing and spreadsheets.
• Valid driver's license and personal vehicle insurance coverage.
• Must maintain proficiency in company-sponsored training, certifications, and privileging as required.

Nice-to-haves

• Experience with high volume claims research and meeting collections goals.
• Ability to read, analyze, and interpret professional journals and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers and clients.

Benefits

• Employee discount
• Health insurance
• Paid time off
• Payactiv: early access to earned money before payday
• Employee perks and discount program
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial support
• Chronic Disease management programs for qualifying employees
• Free CPR, first aid, and job-specific training opportunities