Accounts Receivable Specialist

Further Enterprise Solutions (Fes) - Ridgefield Park, NJ

Full-time - Entry Level

Hybrid - Ridgefield Park, NJ

About the position

The Business Professional - Accounts Receivable Specialist 3 position is a hybrid role based in Ridgefield Park, NJ, requiring in-office work from Monday to Thursday and remote work on Fridays. This role is essential for maintaining customer invoices and addressing shortages on the account trail balance (ATB) while providing customer service for the HA division. The specialist will be responsible for logging into the client's portal daily to obtain payment information, updating invoice line items in SAP, and gathering necessary backup information for any shortages or disputes. The position involves close collaboration with the warehouse team to resolve outstanding chargebacks and past due invoices, ensuring that all line items on client accounts are accurately coded for investigations and clearing/matching of chargebacks and credits in SAP. In addition to daily operational tasks, the Accounts Receivable Specialist will handle special projects assigned by management, provide weekly updates, and supply coverage for department members who are out of the office. The role requires strong analytical and problem-solving skills, as well as proficiency in Microsoft Excel, particularly with pivot tables and VLOOKUP functions. The ideal candidate will have a background in accounting or finance, with a focus on collections experience and strong customer service skills. This position is critical for ensuring the accuracy of financial records and maintaining effective communication across various departments to facilitate proper workflow.

Responsibilities

• Log in to client's Portal daily to obtain payment information for upcoming payments and update invoice line items in SAP.
• Obtain backup information for shortages and disputes on the client's Portal.
• Gather BOLs and PODs for invoices when necessary to avoid past due balances.
• Work closely with the warehouse (SALS) for claims and POD discrepancies to resolve outstanding chargebacks and past due invoices.
• Ensure line items on the client account are properly coded for warehouse investigation and for clearing/matching of chargebacks and credits in SAP.
• Interact with various departments to ensure proper workflow.
• Handle special projects assigned by management and provide weekly updates.
• Supply coverage for department members who are out of the office.
• Create Excel reports using pivot tables and VLOOKUP.

Requirements

• Bachelor's degree in Accounting or Finance preferred.
• 1-3 years collections experience.
• Strong customer service skills.
• Solid analytical and problem-solving skills.
• Ability to identify discrepancies and inconsistencies.
• Solid Microsoft Office skills, particularly in Word and Excel.

Nice-to-haves

• Experience with specialized accounting software.
• Knowledge of federal, state, and company policies, procedures, and regulations related to accounting.