Accounts Receivable Specialist

Unclassified - Chicago, IL

Full-time - Entry Level

Chicago, IL

10,001+ employees

About the position

The Accounts Receivable Specialist at SEIU Healthcare IL IN MO KS plays a crucial role in managing and processing outstanding Union Dues and COPE receivables. This position requires close collaboration with the Membership & Data team to ensure efficient financial operations. The specialist will be responsible for resolving employer delinquent issues, updating employer profile statuses, and following up with employers and internal staff regarding overdue payments. Utilizing their expertise in Excel and Microsoft Office tools, the specialist will perform data entry for employers and provide essential financial, clerical, and administrative services to ensure timely and accurate processing of receipts to the union. In this role, the Accounts Receivable Specialist will be involved in making collections calls and following up on payments. Key responsibilities include adhering to established procedures for processing receipts and posting them to internal database systems, ensuring that employers' receipts are accurately accounted for as assigned by the supervisor. The specialist will also maintain good relations with employers while striving to meet team and individual goals, completing day-to-day functions efficiently within the department. The position is based in Chicago, IL, and may require long and irregular hours when necessary. The specialist is expected to understand the union contracts administered through SEIU HCIIMK and possess advanced working knowledge of Microsoft Office, databases, and the Internet. They will handle multiple priority projects simultaneously, meet established deadlines, and remain accountable to leaders and senior staff. The role also involves providing support in all financial areas as needed and participating in special projects as assigned, while respecting the organization's processes and working collaboratively to resolve internal disputes.

Responsibilities

• Process the accounts receivable, collection, and member payment/posting activities in Union Ware and Finance systems for both electronic and manual batches.
• Review and follow up on employer and member dues/COPE collection activities.
• Ensure all member dues are posted at the member level within 30 days of receipt.
• Follow up, collection, and allocation of payments.
• Monitor employers' account details for non-payments, delayed payments, and other irregularities.
• Maintain accounts receivable employer files as assigned by accounts receivable supervisor.
• Communicate with employers via phone, email, mail, or personally as assigned by accounts receivable supervisor.
• Investigate and resolve employer inquiries or discrepancies in payments and reporting.
• Identify and correct inconsistencies between database entries, batches, lists, and reports.
• Perform advanced queries of data in Union Ware.
• Process Lockbox and remote deposit activities.
• Perform other related duties as required.

Requirements

• Minimum one to three years' experience in data processing with experience in general accounting or collection processes.
• Strong commitment to social justice.
• Ability to work in a multicultural and diverse work environment.
• Effective verbal communication skills, including the ability to relate well with others.
• Ability to work independently, think creatively, manage own time, and take initiative.
• Sound organizational skills to manage and prioritize work subject to deadlines in a dynamic and changing environment.
• Strong ability to use Microsoft Office Suite, including Outlook, Word, Excel, and Internet.
• Knowledge of office administration and procedures.
• Knowledge of QuickBooks and UnionWare.
• Knowledge of Power BI.

Nice-to-haves

• Collections experience is a plus.
• Bilingual English/Spanish is a plus.

Benefits

• Competitive salary commensurate with experience.
• Company-paid benefits included.