Accounts Receivable Specialist

$50,000 - $55,000/Yr

Jobot - Miami, FL

Full-time

Miami, FL

Administrative and Support Services

About the position

Join a growing, transforming services organization that offers great work-life balance, opportunity for growth, and excellent benefits! We are a family-owned business that has been servicing the local community for over a decade. With over 25 years of local expertise, we provide janitorial services and equipment for businesses across the southern Florida region. We value integrity, innovation, and excellence, and we are looking for a talented Accounts Receivable Specialist to join our dynamic team. The Accounts Receivable Specialist is responsible for managing and collecting outstanding accounts receivable from clients and customers. This role involves communicating with customers, negotiating payment plans, resolving billing discrepancies, and ensuring that collection efforts are conducted in a professional and respectful manner. The ideal candidate will have strong communication skills, attention to detail, and a background in accounting or finance. As part of our team, you will monitor accounts receivable to identify overdue accounts, contact customers via phone, email, and letters to collect outstanding payments, and negotiate payment plans and schedules with customers to ensure timely collections. You will also maintain accurate and up-to-date records of collection activities and customer interactions, resolve billing discrepancies and disputes in a timely and efficient manner, and collaborate with internal departments, such as sales and customer service, to address and resolve account issues. Additionally, you will prepare and present regular reports on the status of collections and outstanding receivables, create and issue invoices, and adhere to all company policies and procedures, as well as applicable laws and regulations regarding debt collection. Providing excellent customer service and maintaining positive relationships with clients is also a key aspect of this role.

Responsibilities

• Monitor accounts receivable to identify overdue accounts.
• Contact customers via phone, email, and letters to collect outstanding payments.
• Negotiate payment plans and schedules with customers to ensure timely collections.
• Maintain accurate and up-to-date records of collection activities and customer interactions.
• Resolve billing discrepancies and disputes in a timely and efficient manner.
• Collaborate with internal departments, such as sales and customer service, to address and resolve account issues.
• Prepare and present regular reports on the status of collections and outstanding receivables.
• Create and issue invoices.
• Adhere to all company policies and procedures, as well as applicable laws and regulations regarding debt collection.
• Provide excellent customer service and maintain positive relationships with clients.

Requirements

• High school diploma or equivalent; associate degree in accounting, finance, or a related field preferred.
• Proven experience as accounts receivable clerk or in a similar role.
• Strong understanding of billing and collection processes and procedures.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and accounting software (e.g., QuickBooks, SAP).
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong analytical and problem-solving skills.
• High level of attention to detail and accuracy.
• Ability to work independently and as part of a team in a fast-paced environment.

Benefits

• Great work-life balance
• Opportunity for growth
• Excellent benefits
• Fun and enjoyable work environment