Accounts Receivable Specialist

$37,440 - $39,520/Yr

Express Employment Professionals - San Antonio, TX

Full-time - Entry Level

San Antonio, TX

Administrative and Support Services

About the position

The Accounts Receivable Specialist at our car dealership plays a crucial role in managing the financial transactions associated with customer purchases, service invoices, and financing agreements. This position is essential for ensuring that all accounts receivable activities are conducted accurately and in a timely manner, which is vital for maintaining the dealership's financial health. The specialist will be responsible for generating invoices for vehicle sales, service appointments, and parts purchases, ensuring compliance with dealership and manufacturer guidelines. This role also involves processing customer payments, including cash and credit card transactions, and managing financing agreements such as loan payments and lease contracts. In addition to invoicing and payment processing, the Accounts Receivable Specialist will monitor collections and follow up on overdue accounts. This includes contacting customers to arrange payment plans, negotiate settlements, and resolve any billing discrepancies that may arise. The specialist will also be tasked with reconciling accounts receivable records with sales and service transactions, addressing discrepancies promptly to ensure accurate financial reporting. The role requires maintaining customer accounts by updating contact information and ensuring accurate records of purchases, payments, and financing agreements. The specialist will assist in processing warranty claims, verifying eligibility, and coordinating with manufacturers and service departments for reimbursement. Regular reporting on accounts receivable status, aging reports, and collections efforts will be prepared for dealership management, ensuring transparency and accountability in financial operations. Effective communication with customers is a key aspect of this role, as the specialist will handle inquiries regarding billing, payment arrangements, and account updates. Compliance with dealership policies, industry regulations, and accounting standards is paramount, as is the safeguarding and accurate recording of all cash transactions. Collaboration with the finance department, sales, service, and administrative teams will be necessary to resolve customer issues and address any billing or financing-related concerns.

Responsibilities

• Generate invoices for vehicle sales, service appointments, and parts purchases accurately and in compliance with dealership and manufacturer guidelines.
• Record and process customer payments, including cash, credit card transactions, and financing agreements, ensuring all payments are properly applied.
• Manage financing agreements, including loan payments, lease contracts, and extended warranties, tracking due dates and collections.
• Monitor and follow up on overdue accounts, contacting customers to arrange payment plans, negotiate settlements, and resolve billing discrepancies.
• Reconcile accounts receivable records with sales and service transactions, addressing any discrepancies promptly.
• Handle trade-in vehicle transactions, ensuring accurate valuation and documentation, and process any outstanding balances.
• Maintain customer accounts, updating contact information and ensuring accurate records of purchases, payments, and financing agreements.
• Assist in processing warranty claims, verifying eligibility, and coordinating with manufacturers and service departments for reimbursement.
• Prepare regular reports on accounts receivable status, aging reports, and collections efforts for dealership management.
• Communicate with customers professionally and courteously regarding billing inquiries, payment arrangements, and account updates.
• Ensure compliance with dealership policies, industry regulations, and accounting standards.
• Safeguard and accurately record all cash transactions, maintaining cash controls and security measures.
• Collaborate with the finance department, sales, service, and administrative teams to resolve customer issues and address billing or financing-related concerns.

Requirements

• High school diploma or equivalent (Bachelor's degree in finance or related field may be preferred).
• Previous experience in automotive dealership accounting, preferably in accounts receivable.
• Familiarity with automotive financing processes and dealership software systems.
• Strong understanding of accounting principles and practices.
• Proficiency in Microsoft Excel and accounting software.
• Excellent communication and interpersonal skills.
• Attention to detail, accuracy, and the ability to work under pressure.
• Problem-solving and analytical abilities.
• Knowledge of automotive financing and warranty procedures (may be required for more senior positions).
• 1-3 years' experience with Accounts Receivable duties.

Nice-to-haves

• Experience with Reynolds and Reynolds software.
• Knowledge of Texas Sales and use Tax Resale Certificates.

Benefits

• Medical
• Dental
• 401K