Accounts Receivable Specialist

Trelleborg - Minneapolis, MN

Full-time

Minneapolis, MN

Management of Companies and Enterprises

About the position

The Accounts Receivable Specialist will perform critical credit functions within the North American Credit Department, ensuring accurate and timely management of accounts. This role requires collaboration across various internal departments, emphasizing strong communication and problem-solving skills. The specialist will support credit and accounts receivable functions while working within a high-performing team.

Responsibilities

• Perform risk assessment for all customers in the assigned portfolio and analyze overall credit exposure.
• Define appropriate credit conditions and submit for approval to the delegated level of authority.
• Conduct financial analysis to assess customer creditworthiness and present recommendations for approval.
• Re-assess all customer accounts within the portfolio.
• Exercise prudent control while reviewing held orders for possible release.
• Make proactive and reactive debt collection contacts to ensure debts are collected within agreed payment terms.
• Understand payment methods and cash collection processing, proposing enhancements to improve processes.
• Liaise with third-party collections agencies and legal teams regarding case statuses.
• Update and maintain customer credit files in compliance with credit policies.
• Review periodic customer account statements and coordinate payment application with the AR Team.
• Investigate reasons for partial payments or deductions with the AR Team.
• Inform the AR team of any unprocessed payments or discrepancies affecting account status.
• Document and process customer refunds according to Delegation of Authority.
• Interact with customers, sales, and management to understand market conditions and propose adjustments to credit strategy.
• Provide policy and rules interpretation as required.
• Handle customer complaints related to accounts receivable and support resolution.

Requirements

• Associate's degree in accounting, business administration, finance, or a related field required; Bachelor's degree preferred.
• One to three years of experience in credit & collections, accounting, or a related field required.
• Knowledge of financial statements and accounting ERP systems (JDE experience preferred).
• Intermediate proficiency in MS Word, MS PowerPoint, MS Outlook, SharePoint; Advanced proficiency in MS Excel.

Nice-to-haves

• Experience in customer service and conflict resolution.
• Ability to work under tight time pressure while maintaining quality of work.
• Strong analytical skills for financial statement analysis.