Accounts Receivable Specialist

Vaco

Full-time

Administrative and Support Services

About the position

The Accounts Receivable Specialist position at Vaco in West Chester, OH, is designed to create a positive and supportive experience for customers and project managers through effective communication and management of their accounts. The role involves processing monthly progress billings accurately and on time, ensuring that all communications are handled efficiently to instill confidence in customers regarding their billing inquiries. The specialist will work collaboratively with project teams to manage customer expectations proactively, ensuring smooth job billing processes that facilitate quick payment turnaround. In addition to managing billing cycles, the Accounts Receivable Specialist will be responsible for reviewing and understanding contractual documents, executing and returning them to clients as necessary. This includes filing notices to establish lien rights and conducting research to understand lien laws by state. The role also requires managing data collection and entry into the ERP system to enhance visibility in collection and billing processes. The specialist will support the team in a manner that promotes growth and excellence, contributing to continuous improvement projects and completing other ad hoc tasks as assigned. The ideal candidate will possess a positive attitude, be enthusiastic, coachable, and self-motivated, demonstrating a strong work ethic. They should be organized, efficient, and capable of effective communication, with the ability to quickly form and maintain positive relationships. The role requires basic math skills and proficiency in Microsoft Outlook, Word, and Excel, along with a desire to improve internal processes and make quick, effective decisions.

Responsibilities

• Create a positive presence of support to customers and project managers through effective communications.
• Manage email communications to ensure timely responses and customer confidence.
• Process monthly progress billings accurately and on time.
• Collaborate with project teams to proactively manage customer expectations.
• Direct job billing processes for smooth monthly cycles and quick payment turnaround.
• Review and understand contractual documents, executing and returning them to clients as needed.
• File notices to establish lien rights and research lien laws by state.
• Manage data collection and entry into the ERP system for visibility in collection and billing processes.
• Support team members to promote growth and excellence.
• Make suggestions for and support continuous improvement projects.
• Complete other ad hoc projects and duties as assigned.

Requirements

• Positive attitude, enthusiastic, coachable, and self-motivated with a strong work ethic.
• Ability to interpret a variety of instructions.
• Demonstrated ability to independently analyze, draw conclusions, and devise solutions to problems.
• Organized and efficient in completing tasks with excellent follow-up skills.
• Effective and cooperative communication skills.
• Ability to quickly form and maintain positive relationships.
• Ability to quickly adapt to change.
• Basic math skills.
• Demonstrate effective use of Microsoft Outlook, Word, and Excel, as well as other applications used to perform job duties.
• Desire to continually improve internal processes.
• Quick and effective decision-making skills.