Accounts Receivable Specialist

Global Industrial - Buford, GA

Full-time

Buford, GA

Heavy and Civil Engineering Construction

About the position

The Accounts Receivable Specialist plays a crucial role in managing and collecting outstanding payments from clients, ensuring timely resolution of discrepancies, and maintaining positive relationships with customers. This position is focused on reducing delinquency rates and improving cash flow for the company through effective communication and problem-solving skills.

Responsibilities

• Make 35 to 55 outbound calls per day to clients regarding payment statuses.
• Reduce aging bucket of accounts 61+ days to below 10%.
• Interact with client Accounts Payable Departments to resolve payment issues.
• Identify areas of concern and provide effective problem resolution regarding customer accounts.
• Provide customer service related to collection issues and account adjustments.
• Monitor and maintain assigned accounts, ensuring timely follow-up on outstanding payments.
• Track progress of accounts and update the company database for weekly aging reports.
• Perform other assigned tasks to support the Accounts Receivable Department.

Requirements

• Minimum of 2 years of collection experience.
• Previous experience in customer interaction.
• Strong attention to detail and goal-oriented mindset.
• Experience with Microsoft Excel is a plus.
• Strong problem resolution and reasoning abilities.
• Excellent written and verbal communication skills.
• Ability to prioritize and manage multiple responsibilities.
• Knowledge or experience in Accounts Payable is a plus.

Nice-to-haves

• Bilingual in French is an asset, but not mandatory.