Hayward Industries - Clemmons, NC
posted about 2 months ago
Hayward Holdings Inc. is seeking a dedicated individual for a temporary role focused on managing and resolving collections for both domestic and international accounts. This position is crucial in ensuring that the company maintains healthy cash flow and customer relationships. The successful candidate will be responsible for collaborating with customers and internal teams to address past due accounts, ensuring that all collection issues are communicated effectively with Supervisors, Customer Service, and Sales teams. The role requires a proactive approach to research payments, reconcile accounts, and maintain accurate records, which are essential for the smooth operation of the collections process. In addition to managing collections, the individual will respond to customer inquiries and oversee the collections inbox, ensuring timely and effective communication. The role also involves escalating critical issues as necessary and handling audit or ad hoc requests that may arise. This position is based in Clemmons, NC, and is part of a larger team that values diversity and fosters an inclusive environment where all voices are heard. The mission of Hayward is to deliver exceptional products and innovative technology, and this role plays a vital part in supporting that mission by ensuring financial stability through effective collections management.