Accounts Receivable Specialist

Summit Utilities - Fort Smith, AR

Full-time

Fort Smith, AR

Utilities

About the position

The Accounts Receivable Specialist at Summit Utilities will play a crucial role in managing the Accounts Receivable process, ensuring that all aspects of customer payments are handled efficiently and accurately. This position is based in Fort Smith, Arkansas, and is part of a growing team that has been recognized for its excellence and commitment to providing safe and reliable natural gas services across multiple states. The specialist will be responsible for timely processing of payments, which includes scanning documents and processing electronic files. Additionally, the role involves running reports and completing daily bank reconciliations to ensure financial accuracy. In this position, the Accounts Receivable Specialist will assist the Customer Service and Credit Management teams in resolving payment issues, demonstrating adaptability to changing technologies and a willingness to learn new processes. The specialist will also be tasked with completing audit requests, updating documentation of processes, and managing customer accounts by making necessary adjustments and reversals. Monthly bank account reconciliations and the performance of various payment and reporting tasks for state agency assistance payments will also be part of the responsibilities. The role requires the specialist to perform month-end closing procedures, ensuring compliance with jurisdictional regulatory requirements related to billing and collection activities. Researching and processing customer refunds, interacting with the Treasury to resolve banking and third-party payment issues, and recommending new procedures based on research and testing are also key components of this position. The Accounts Receivable Specialist will be expected to perform other duties as assigned, contributing to the overall efficiency and effectiveness of the finance team.

Responsibilities

• Timely processing of payments daily by scanning in the office and electronic file processing.
• Run reports and complete daily bank reconciliation.
• Assist Customer Service and Credit Management to resolve payment issues.
• Be adaptable to changing technology and eager to learn new processes.
• Complete Audit requests as needed.
• Complete and update documentation of processes.
• Manage Customer AR accounts by completing adjustments and reversals as needed.
• Prepare monthly bank account reconciliations.
• Perform daily, weekly, monthly, and yearly payments and reports for state agency assistance payments.
• Perform month-end closing procedures and meet required deadlines.
• Review, understand and ensure compliance with jurisdictional regulatory requirements for billing and collection activities.
• Research and process customer refunds.
• Interact with Treasury to resolve banking and third-party payment issues.
• Research, test, and document issues. Recommend course of action and implement new procedures.
• Perform other duties as assigned.

Requirements

• High School degree or General Equivalency Degree
• Minimum one year of customer credit and receivables experience
• SAP experience a plus
• Intermediate level Excel skills required
• Experience with and understanding of accounting program entries in A/R and G/L a plus
• Effective verbal and written communication skills with both internal and external customers
• Ability to multi-task and be adaptable in a constantly changing environment
• Self-starter with the confidence to administer an accounts receivable process from start to finish