Accounts Receivable Specialist

$45,760 - $52,000/Yr

Rapid Response Monitoring - Syracuse, NY

Full-time

Syracuse, NY

Administrative and Support Services

About the position

The Accounts Receivable Specialist will play a vital role in the Accounting department by managing collections and accounts receivable functions. This position focuses on building strong relationships with clients' Accounts Payable teams to ensure timely payments and maintain accounts in good standing through effective communication and customer service.

Responsibilities

• Reviewing open accounts for collection efforts
• Connecting with designated customers daily who fall beyond the 30-day late mark for account monitoring
• Composing and mailing notices, disconnection letters, customer notifications letters, etc.
• Collaborating with management to identify issues attributing to account delinquency and proposing solutions
• Maintaining accounts through payment plans or financing
• Providing timely follow-up on payment arrangements
• Supporting customers by discussing clients' account/financial situations to develop mutually agreeable payment plans/settlements

Requirements

• High school diploma
• Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint)

Nice-to-haves

• Approximately 2+ years' experience in an administrative, professional or customer service role
• Associate's Degree

Benefits

• Annual salary increases and performance bonuses
• Medical, Dental, Vision, and 401k
• Paid vacation and sick time
• Wellness program and wellness days off
• Internal advancement opportunities
• The opportunity to make an impact on communities across the country every day