Accounts Receivable Specialist

Robert Half - San Francisco, CA

Full-time - Entry Level

San Francisco, CA

Administrative and Support Services

About the position

The Accounts Receivable Specialist role at Robert Half is a long-term contract position primarily focused on processing customer credit applications, maintaining customer records, and resolving inquiries within the healthcare, hospitals, and social assistance industry. This position is mainly remote, based in San Francisco, California, and requires a strong understanding of accounts receivable principles and effective communication skills to collaborate with various departments and clients.

Responsibilities

• Ensure the accuracy of customer credit applications by processing them efficiently.
• Maintain customer credit records with precision.
• Address and resolve customer inquiries in a timely manner.
• Regularly monitor customer accounts and take necessary actions based on the account status.
• Work closely with the Revenue Accounting team to ensure the accuracy of monthly billings and accruals.
• Regularly follow up with customers regarding aged accounts receivable balances.
• Coordinate with customer success teams to address inquiries and follow-ups.
• Analyze collections and assist in developing key metrics to track customer A/R collections.
• Process and send customer invoices in accordance with applicable contractual terms.
• Collaborate with customer success managers to understand changes or modifications required in invoicing.

Requirements

• Must have at least 3 years of experience in a similar role within the healthcare, hospitals, or social assistance industry
• Proficiency in using Workday software is mandatory
• Demonstrable knowledge of accounts receivable principles and procedures
• Bachelor's degree in finance, accounting, or a related field is preferred
• Excellent communication and interpersonal skills for dealing with various departments and clients
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously
• Ability to work independently and collaboratively within a team
• Proficient in Microsoft Office Suite, particularly Excel
• Strong problem-solving skills and the ability to make decisions based on accurate and timely analysis
• Knowledge of regulatory standards and compliance requirements
• Ability to maintain patient confidentiality and adhere to ethical standards
• Experience in medical billing or coding is a plus.

Nice-to-haves

• Experience in medical billing or coding is a plus.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan