Accounts Receivable Specialist

Robert Half • Lisle, IL

403d

About The Position

The Accounts Receivable Specialist will be a key member of the finance department, responsible for managing the collection of incoming payments and maintaining customer relationships. This role involves resolving payment discrepancies, monitoring customer accounts, and ensuring accurate billing processes.

Requirements

• A High School Diploma or equivalent, Bachelor's Degree in Accounting or Finance preferred.
• Prior experience in accounts receivable or collections.
• Proficiency in Microsoft Office Suite, particularly Excel, and accounting software.
• Excellent communication, interpersonal, and negotiation skills.
• Strong attention to detail and ability to work well under deadlines.
• Able to interpret and apply credit & collections policies and procedures.
• Capable of handling sensitive and confidential information responsibly.
• Available to work extended hours as needed.

Nice To Haves

• Customer-service-oriented mindset
• Excellent organizational skills
• Ability to make decisive actions with professionalism
• Patience and resilience
• Exceptional communication skills

Responsibilities

• Handle and resolve payment discrepancies and disputes professionally and efficiently.
• Monitor customer account details for non-payments, delayed payments, discrepancies, and irregularities.
• Maintain up-to-date billing system, conducting account reconciliations when required.
• Track and reconcile bank statements, prepare and deliver periodic statements.
• Initiate collections on past-due accounts by communicating with customers via telephone, email, and mail.
• Coordinate with the sales and customer service department to align collection efforts.
• Maintain accurate records of collection efforts, including customer contact, payment plan set up, and follow up activity.
• Review and monitor assigned accounts and all applicable collection reports.
• Assist with audits and special projects, as well as period closing activities, as needed.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) or deferred compensation plan
• Paid time off for vacation, personal needs, and sick time
• Paid holidays
• Choice Time Off (CTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED