Accounts Receivable Specialist

Als Environmental - Houston, TX

Full-time - Mid Level

Houston, TX

Professional, Scientific, and Technical Services

About the position

The Accounts Receivable Specialist at ALS Environmental is responsible for managing the daily accounts receivable functions, ensuring timely collection of payments, and maintaining accurate records. This role involves communication with customers regarding payment discrepancies, processing invoices, and collaborating with project managers to resolve issues. The specialist will also document collection efforts and assist in account reconciliations, contributing to the overall financial health of the organization.

Responsibilities

• Assist with the timely completion of daily accounts receivable functions.
• Respond to collection emails from previous collection efforts.
• Review AR Mailbox emails and personal mailbox for correspondence from customers.
• Research customer discrepancies and follow up on past due invoices via calls and emails.
• Create and mail out Certified Demand Letters for severely delinquent accounts.
• Place past due accounts on credit hold in Oracle and notify project managers.
• Research payment status on customer accounts and determine if credit holds should be removed.
• Request Chain of Custody (COC) and backup from the lab upon customer request.
• Document notes in Excel and forward customer requests to the respective lab for discrepancies.
• Attend weekly collection calls with labs and enter detailed comments on collection spreadsheets.
• Update customer contact information in Oracle and send reminders for payment due.
• Process manual credit memos for overpayments on customer accounts as requested.
• Load all portal invoices to the appropriate client portal system for all labs.

Requirements

• Bachelor's degree in accounting, finance, business administration, or a closely related field.
• Minimum of five years of experience in collections, finance, accounts receivable, or related areas.
• Minimum of five years of experience with ERP systems and Microsoft Office, particularly Excel.
• Strong analytical skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to negotiate payment arrangements and work under pressure.

Nice-to-haves

• Experience with Oracle ERP systems.
• Proficient in advanced Excel functions such as pivots and formulas.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Employee assistance program
• Vision insurance
• Retirement plan with company match