Accounts Receivable Specialist

$47,840 - $58,240/Yr

Zoe Holding Company - Scottsdale, AZ

Full-time - Mid Level

Scottsdale, AZ

Management of Companies and Enterprises

About the position

The Accounts Receivable Specialist is responsible for the timely and accurate invoicing of customers and managing payments in accordance with company policies. This role involves ensuring timely collections, reporting issues to the Accounts Receivable Manager, and maintaining positive customer relationships. The ideal candidate will have a strong understanding of accounting principles and be proficient in Microsoft Office, particularly Excel, while working collaboratively in a team environment.

Responsibilities

• Create accurate and timely invoices to customers.
• Ensure timely collection of payments from clients and accurately apply client payments in the accounting system.
• Establish and maintain positive relationships with customers.
• Proactively work with team members and customers to troubleshoot and overcome impediments to timely collections.
• Analyze and investigate customer issues impacting on-time payment, including matching data to quoted pricing, invoice information, and customer agreements.
• Gain a clear understanding of the invoice validation process utilized by each customer for payment.
• Conduct periodic analysis and reconciliations of revenue activities, customer invoices, and customer payments.
• Participate in weekly conference calls with sales partners to discuss resolution of outstanding delinquency issues.
• Collect accounts by contacting clients referred by clerks and investigate circumstances of non-payment.
• Initiate, track, and maintain all records/files associated with collection activities for each account, including negotiated payment schedules and documentation.
• Update client set-up for changes to billing addresses and contract billing terms.
• Support and execute the mission, ethics, and goals of the company effectively.

Requirements

• Bachelor's Degree in Finance, Accounting, Business Administration, or related field preferred.
• Two to four years of credit and collections experience.
• Knowledge of billing and collections procedures.
• Prior experience with Hospital Third Party Management Systems preferred.
• Prior experience in the Staffing and Recruiting industry preferred.
• Prior experience with Sage 100 or ERP systems preferred.
• Analytical, problem identification, and problem-solving skills.
• Strong attention to detail and goal-oriented.
• Strong Microsoft Excel and Database experience.
• High degree of proficiency with Microsoft Office (Excel, Word, Outlook).
• Excellent verbal and communication skills.
• Commitment to excellent customer service.
• Ability to prioritize and manage multiple responsibilities.
• Ability to pass Background Check.

Nice-to-haves

• Experience with large database activity.
• Well-rounded communication skills.