Accounts Receivable Specialist

$41,600 - $47,840/Yr

Horizon Termite & Pest Control - Midland Park, NJ

Full-time - Entry Level

Midland Park, NJ

Administrative and Support Services

About the position

Horizon Pest Control is seeking a full-time Accounts Receivable Specialist to join our team in Midland Park, NJ. This role is crucial for maintaining the financial health of our organization by managing customer accounts and ensuring timely payments. The Accounts Receivable Specialist will be responsible for entering, posting, and reconciling batches of transactions, as well as researching and resolving any customer accounts receivable issues that may arise. This position requires a detail-oriented individual who can prepare aging reports, place billing and collection calls, and maintain accurate customer records. In this role, you will prepare invoices, post payments, verify transactions, and record customer payments daily. You will create invoices according to company practices and submit them to customers, ensuring that all financial transactions are accurately documented. Additionally, you will handle billing inquiries through various communication channels, including phone and email, and maintain and update customer files to reflect any changes such as name or address updates. The Accounts Receivable Specialist will also draft correspondence for standard past-due accounts and collections, identifying delinquent accounts by reviewing files and contacting accountholders to request payment in a timely manner. You will generate reports regarding the current status of customer accounts as requested and process payments through our dashboard, including service credits, refunds, and preparing daily bank deposits. Meeting department KPIs and performing other related duties as assigned will also be part of your responsibilities.

Responsibilities

• Prepares, invoices, posts, verifies, and records customer payments and transactions related to accounts receivable daily.
• Creates invoices according to company practices; submits invoices to customers.
• Enters renewals and places clients on financial hold.
• Handles billing inquiries via phone, email, and dedicated company inbox.
• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment via email/phone/mail in a timely and routine manner.
• Creates reports regarding the current status of customer accounts as requested.
• Generates monthly billing statements for clients requiring bulk invoices.
• Processes payment through dashboard, service credits/refunds, writes off small balances, and prepares bank deposits daily.
• Relays changes of information to appropriate employees.
• Meets department KPIs.
• Performs other related duties as assigned.

Requirements

• High school diploma or equivalent required; associate or bachelor's degree in accounting preferred.
• At least 2+ years of related experience required.
• Proficient in Microsoft Office Suite or related software.
• Excellent verbal and written communication skills.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier/scanner.
• Ability to work independently and in a fast-paced environment.
• Excellent organizational skills and attention to detail.

Benefits

• Paid time off
• 401(k) matching