Accounts Receivable Specialist

$42,000 - $48,000/Yr

Creative Financial Staffing - Lake Mills, WI

Full-time - Entry Level

Hybrid - Lake Mills, WI

Administrative and Support Services

About the position

The Accounts Receivable Specialist position is a hybrid role that offers flexibility in work hours and location. This role is essential for managing customer payments, ensuring accurate account reconciliations, and maintaining strong customer relations. The specialist will contribute to the company's growth while enjoying a supportive work environment that values autonomy and professional development.

Responsibilities

• Manage Incoming Payments: Accurately process customer payments and ensure timely posting to customer accounts.
• Account Reconciliation: Perform regular reconciliations of accounts receivable and assist in month-end closing procedures.
• Customer Relations: Develop and maintain strong relationships with customers by handling inquiries, resolving payment disputes, and ensuring satisfaction with billing processes.
• Invoice Management: Generate and distribute accurate invoices to customers based on sales or services rendered.
• Collections: Monitor aging accounts, send reminders for overdue payments, and escalate issues when necessary.
• Billing Adjustments: Process credit memos, refunds, and other billing adjustments as needed.
• Collaborate with Internal Teams: Work closely with the accounting and finance teams to ensure accurate record-keeping and resolve discrepancies.
• Inventory and Purchase Orders: Assist with the processing and tracking of purchase orders and inventory as it relates to receivables.

Requirements

• Attention to Detail: Strong attention to detail and accuracy when processing transactions and handling customer accounts.
• Communication Skills: Excellent written and verbal communication skills, particularly when interacting with customers to resolve billing issues or provide assistance.
• Organizational Skills: Ability to manage multiple tasks and deadlines efficiently, with a focus on delivering high-quality work.
• Problem-Solving: Proactive in identifying and addressing issues, with the ability to resolve discrepancies independently.
• Experience: Previous experience in accounts receivable, collections, or billing is highly preferred but not required.

Benefits

• 401(k) matching
• Flexible schedule
• Opportunities for advancement
• Paid time off
• Work from home