Accounts Receivable Specialist

$55,000 - $60,000/Yr

Promocentric - Newmarket, NH

Full-time

Newmarket, NH

Professional, Scientific, and Technical Services

About the position

The Accounts Receivable Specialist plays a crucial role in the Finance/Accounting department, primarily responsible for managing and processing incoming payments, maintaining accurate records of transactions, and ensuring the timely collection of outstanding invoices. This position is essential for supporting the overall financial health of the organization. The specialist will work closely with customers to resolve billing issues, ensuring that all financial transactions are recorded accurately and efficiently. In this role, the Accounts Receivable Specialist will generate and issue invoices to customers, ensuring that they are accurate and sent in a timely manner. They will also be responsible for receiving and processing incoming payments through various methods, including checks and electronic transfers, and applying these payments to the appropriate accounts and invoices. Reconciliation of customer accounts is a key responsibility, as the specialist must ensure that all payments are recorded accurately and discrepancies are identified and resolved promptly. The position requires monitoring overdue accounts and following up with customers to collect outstanding balances. This may involve negotiating payment plans and working collaboratively with customers to resolve any payment issues. Maintaining positive relationships with customers while addressing billing concerns is vital, as is providing excellent customer service to both internal and external clients. Additionally, the Accounts Receivable Specialist will prepare regular reports on accounts receivable status, including aging reports and collection updates, and maintain accurate records of all transactions to ensure compliance with company policies and accounting standards. Collaboration with other departments, such as Sales and Customer Service, is also necessary to resolve billing issues and ensure smooth operations, particularly during month-end and year-end closing processes.

Responsibilities

• Generate and issue invoices to customers, ensuring accuracy and timely delivery.
• Receive and process incoming payments via checks, electronic transfers, and other methods.
• Apply payments to appropriate accounts and invoices accurately.
• Reconcile customer accounts to ensure all payments are recorded accurately.
• Monitor overdue accounts and follow up with customers to collect outstanding balances.
• Negotiate payment plans and work with customers to resolve payment issues.
• Maintain positive relationships with customers while addressing billing concerns.
• Handle customer inquiries regarding bills, payments, or account status.
• Prepare regular reports on accounts receivable status, including aging reports and collection updates.
• Maintain accurate and up-to-date records of all accounts receivable transactions.
• Ensure compliance with company policies and accounting standards.
• Collaborate with other departments to resolve billing issues and ensure smooth operations.

Requirements

• Associate's degree in Accounting, Finance, Business Administration, or a related field; Bachelor's degree preferred.
• 2-3 years of experience in accounts receivable, bookkeeping, or a related financial role.
• Proficiency in accounting software and Microsoft Office Suite (Excel, Word, Outlook).
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and meet deadlines.

Nice-to-haves

• Promotional product experience.