Accounts Receivable Specialist

$32,000 - $54,000/Yr

Hill-Rom - Houston, TX

Full-time - Entry Level

Onsite - Houston, TX

Miscellaneous Manufacturing

About the position

At Baxter, we are deeply connected by our mission to save and sustain lives. As an Accounts Receivable Specialist, you will play a crucial role in performing collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers within our Bardy Diagnostic Division. This position is essential in ensuring that our financial operations run smoothly, allowing us to continue our work in improving healthcare outcomes for millions of patients worldwide. In this role, you will be part of a friendly and collaborative team at Bardy Diagnostics, Inc., an innovator in digital health and remote patient monitoring. Our focus is on providing the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors in the industry. You will work closely with your colleagues to develop strategies that not only help close deals but also enhance your skills and contribute to the overall success of the team. Your responsibilities will include performing collections activities on all outstanding claims for assigned payers, demonstrating a basic understanding of compliance policies, and entering and working on denials received from assigned payers within specified timeframes. You will also create, submit, and follow through on appeals, research and reconcile credit balances, process corrected claims, and document explanations of benefits (EOBs). Providing quality customer service and maintaining positive communication with stakeholders will be key aspects of your role. This position requires a strong attention to detail, the ability to work independently, and excellent problem-solving skills. You will be expected to support team decisions and provide workload coverage as needed, contributing to a positive and productive work environment.

Responsibilities

• Perform collections activities on all outstanding claims for assigned payers.
• Demonstrate a basic understanding of compliance policies for Baxter, including commercial and government payers.
• Understand and consistently contribute to team goals, as well as how they support greater organizational goals.
• Enter and work all denials received from assigned payers within specified timeframe.
• Create, submit, and follow through on appeals for assigned payers.
• Research and reconcile credit balances on accounts.
• Process corrected claims and/or rebills to assigned payers as needed.
• Process adjustments following the established policy and procedures.
• Document and follow up on explanations of benefits (EOBs).
• Identify and articulate trending payer issues and notify appropriate leaders in a timely manner.
• Provide quality customer service, with the ability to speak knowledgably to payers, patients, and other stakeholders.
• Ability to verify benefits and understand coverage criteria.
• Demonstrate a basic understanding of the business model.
• Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements.
• Maintain regular, positive communication with colleagues, business partners, and stakeholders.
• Provide workload coverage, if needed.
• Support team decisions.
• Other duties as assigned.

Requirements

• High school diploma or equivalent required.
• Experience with medical collections and/or billing required.
• Strong written, verbal, and interpersonal communications.
• Strong attention to detail.
• Ability to work independently, multi-task, and organize/prioritize workload.
• Strong critical thinking and problem-solving skills.
• Ability to develop and maintain positive working relationships.
• Proficiency with Microsoft Office Software required.

Nice-to-haves

• Billing database software experience preferred.

Benefits

• Equitable pay practices
• Flexible workplace policy allowing a minimum of 3 days a week onsite
• Commitment to reasonable accommodations for individuals with disabilities
• Opportunities for career growth and development