Accounts Receivable Specialist

Summit Companies - Pittsburgh, PA

Full-time - Entry Level

Pittsburgh, PA

51-100 employees

Professional, Scientific, and Technical Services

About the position

The Accounts Receivable Specialist at Summit Companies is responsible for ensuring timely collection of customer payments for contracts, inspections, and service work across assigned branch locations. This role involves communication with customers regarding invoices, documentation of collection efforts, and collaboration with billing staff to resolve any discrepancies. The position is integral to maintaining the financial health of the company and supports the overall success of the department.

Responsibilities

• Perform collection efforts on specific branch locations, as assigned.
• Document communication and efforts within the ERP/CRM and internal business systems.
• Achieve set benchmarks or productivity goals, as assigned, and communicated.
• Communicate with customers by phone and email about invoices and services provided.
• Collect necessary paperwork to resolve any remittance differences.
• Timely documentation of collection efforts.
• Prepare for and attend all scheduled collection meetings.
• Work with billing staff to resolve identified billing concerns.
• Cash application back up for multiple deposits received.
• Provide project support for departmental success as time permits.
• Other duties as assigned.

Requirements

• Associate's and/or bachelor's degree in Business, Finance or similar; preferred.
• 2 years relevant work experience in the construction industry or accounts receivables.
• 2 years collections experience.
• 2 years customer service experience.
• 2 years of professional computer skills.
• 2 years ERP/CRM systems; preferred.
• Valid driver's license with acceptable driving record required.

Nice-to-haves

• Experience with CRM software
• Strong interpersonal, written, and oral communication skills
• Ability to express empathy

Benefits

• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• On-the-job training
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance
• Referral program