Robert Half - Glen Allen, VA
posted 2 months ago
The Accounts Receivable Coordinator position at Robert Half involves a variety of accounting duties specifically focused on Verus premium accounts receivable and claims deductible. The role encompasses essential tasks such as billing, collecting, reviewing, and reconciling accounts. The coordinator will also provide administrative support at an entry level, ensuring that daily and month-end accounts receivable are balanced accurately. Under the guidance of a supervisor or manager, the coordinator will investigate outstanding invoices and make collection efforts through calls or emails, ensuring that all accounts are managed effectively. In addition to these responsibilities, the coordinator will perform all duties associated with the Accounts Receivable Coordinator role, which includes data entry, account reviews, and the maintenance of Electronic Fund Transfer information. The position requires responding to inquiries and complaints from agents and underwriters, both in written and oral forms. The coordinator will also review and process requests for premium refunds and recommend payment arrangements when applicable, in consultation with supervisors or managers. Furthermore, the role involves referring appropriate past-due accounts to supervisors or managers for potential transfer to collection agencies and assisting in monitoring and reporting on collection agency activities. The coordinator must maintain well-documented files and reports for agency bill information, ensuring that all records are organized and accessible. They will review and verify agency account statements, including audits, cancellations, rescinded items, and final notices. Timely and accurate collections of payments, daily reconciliations of cash, and daily reviews of the Lockbox file are critical components of this role. The coordinator will also bill and review past-due audits and earned premiums on canceled or expired policies, monitor and report on premiums over 30 days past due, and perform timely research and resolution of discrepancies between agency remittance statements and Verus statements. Regular communication with agencies regarding discrepancies and timely follow-ups are essential to ensure smooth operations.