Mosaic Companies - Hialeah, FL

posted 2 months ago

Full-time - Mid Level
Hialeah, FL
Construction of Buildings

About the position

Mosaic Companies is seeking an Accounts Receivable Specialist to join our team in Hialeah! This role is integral to our accounting department and involves a variety of responsibilities that ensure the smooth operation of our accounts receivable processes. The Accounts Receivable Specialist will not only handle general accounting duties but will also play a key role in maintaining positive customer relationships. This includes responding to inquiries related to accounts receivable and collaborating closely with the Finance team, Customer Service team, and the Walker Zanger brand, which operates as a subsidiary of Mosaic Companies. In this position, the specialist will monitor and follow up with vendors and customers regarding open balances on customer accounts. They will assist with credit applications, manage client refunds, handle chargebacks, and process daily deposits. A significant part of the role involves reconciling customer accounts and ensuring that incoming wire transfers are applied to the correct accounts. The specialist will also respond to incoming requests and inquiries related to accounts receivable, ensuring that customer needs are met promptly and effectively. The role requires the specialist to perform crucial accounts receivable functions on a weekly basis, including credit releases, ACH and wire payments, disputes, lien waivers, and verification and upload of files. They will also be responsible for making past due collection calls, processing credit applications and increases, and clearing write-offs. Additionally, the specialist will assist in ensuring that large retail customer invoices are transferred to the customer portal daily and will monitor large retail customer deductions, coordinating with warehouse operations to obtain supporting documentation to recover payments in a timely manner. Other accounting duties may be assigned as needed.

Responsibilities

  • Monitors and follows up with vendors/customers for open balances on customer accounts
  • Assists with credit applications, client refunds, chargebacks, and daily deposits
  • Reconciles customer accounts
  • Assists with payment application of incoming wire transfers to correct accounts
  • Respond to incoming Accounts Receivable customer-related requests and inquiries
  • Assists with monthly reconciliation of other A/R-related accounts (cash transfers, unapplied cash, unclaimed credits, COD accounts, bad debt)
  • Performs crucial AR functions on a weekly basis such as credit releases, ACH and wire payments, disputes, lien waivers, verification and upload files, past due collection calls, credit applications and increases, clear write-offs
  • Assists in ensuring large retail customer invoices transfer to the customer portal daily
  • Assists with monitoring large retail customer deductions and helps coordinate with warehouse operations to obtain supporting deduction documentation and upload to the customer portal to recover payment in a timely manner
  • Other accounting duties as assigned

Requirements

  • Minimum 2 years of Accounts Receivable experience
  • Solid computer skills with intermediate to advanced Excel
  • Detail-oriented with excellent organizational skills
  • Strong interpersonal and problem-solving abilities
  • Self-motivated and able to work effectively with minimal supervision
  • High energy, positive attitude, and a team mentality
  • Experience with a variety of top-tier accounting software is a plus

Nice-to-haves

  • Experience dealing with large retail customer invoicing and deductions portals would be a plus
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