Buildertrend - Omaha, NE
posted 2 months ago
The Accounts Receivable Specialist works closely with internal and external customers to ensure customers are billed timely and accurately according to the terms of their agreement. This individual also works on collections of past due payments, negotiation of payment plans and terms. The Accounts Receivable Specialist will build and maintain positive relationships with customers to encourage prompt payment and minimize risk of overdue accounts. The individual will respond to customer chargebacks and ensure timely resolution to minimize financial impact and maintain accurate account records. The Accounts Receivable Specialist will take initiative in analyzing and reviewing data on the past due userbase to identify trends, such as optimal collection periods and customer profiles with the highest collections success rates. The Accounts Receivable Specialist will then utilize these insights to drive a more data-driven and effective collections process.