Accounts Receivable Supervisor/Manager

Robert Half - Uniontown, OH

Full-time - Mid Level

Uniontown, OH

Administrative and Support Services

About the position

The Accounts Receivable Supervisor/Manager will lead the accounts receivable department, managing a team of 8-12 AR coordinators. This role is crucial for ensuring compliance with AR procedures, meeting KPI goals, and maintaining the integrity of customer and financial information. The ideal candidate will possess strong organizational skills and the ability to resolve collections issues effectively.

Responsibilities

• Adhere to and ensure the team's compliance with the established AR procedures.
• Lead, guide, and train a team of AR Coordinators.
• Meeting or surpassing KPI goals set by the business.
• Resolve collections issues by scrutinizing customer payment plans, payment history, and credit line; and coordinating with the billing department.
• Negotiate with clients over their outstanding balances.
• Maintain the organization's value by keeping customer and financial information confidential.
• Communicate with customers through phone, email, or mail for outstanding AR balances recovery.
• Handle dispute resolution effectively and professionally.
• Act as a liaison between the various departments such as Order Entry, Finance, Controllership, cash application, and billing.
• Process cancellations, credits, and rebill requests in an efficient and timely manner.

Requirements

• A high school diploma is required for this position.
• Must possess excellent organizational and general math skills.
• Proficiency in SAP, Excel, and other financial software.
• Strong verbal and written communication skills.
• Excellent analytical skills to understand and analyze information.
• High attention to detail.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Disability insurance
• 401(k) plan