Accounts Receivable Supervisor/Manager

$70,000 - $85,000/Yr

Robert Half - Sharon, MA

Full-time - Mid Level

Sharon, MA

Administrative and Support Services

About the position

The Accounts Receivable Supervisor/Manager is responsible for overseeing the accounts receivable team, ensuring timely processing of invoices, managing customer disputes, and maintaining accurate financial records. This role involves training and mentoring staff, monitoring collection activities, and collaborating with other departments to resolve billing issues. The position also requires preparing reports on accounts receivable performance and implementing best practices to enhance efficiency.

Responsibilities

• Supervise, train, and mentor a team of 2 accounts receivable specialists.
• Monitor team workload, ensure timely processing of invoices, and follow-up on overdue accounts.
• Oversee the preparation and posting of customer invoices, ensuring accuracy and adherence to credit terms.
• Review aging reports and ensure timely collection of past due balances.
• Coordinate and manage customer disputes, ensuring resolution in a timely manner.
• Approve adjustments, write-offs, and credits, adhering to company policies.
• Ensure proper and timely application of cash receipts to customer accounts.
• Monitor and manage collection activities for overdue accounts, including communication with customers to ensure payment schedules are met.
• Collaborate with sales and customer service teams to resolve billing discrepancies and payment issues.
• Prepare and present regular reports on accounts receivable aging, collections performance, and DSO (Days Sales Outstanding) metrics.
• Assist in the preparation of month-end and year-end closing, ensuring AR transactions are accurately recorded and reconciled.
• Review accounts for accuracy and ensure proper documentation is maintained for audit purposes.
• Identify and recommend improvements to existing AR processes to increase efficiency and reduce the risk of errors.
• Implement best practices for invoicing, collections, and credit management.
• Provide excellent customer service to clients regarding billing inquiries, payment terms, and account balances.
• Management and Review of daily Credit Review/Release Process.
• Ad Hoc projects as assigned by Manager.
• Assess new customer credit limits and approve credit applications.

Requirements

• Bachelor's degree in Accounting, Finance, or a related field (preferred).
• Minimum of 3-5 years of experience in accounts receivable, with at least 1-2 years in a supervisory or leadership role.
• Strong knowledge of accounting principles, accounts receivable processes, and financial reporting.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to handle sensitive information with integrity and confidentiality.
• Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) and ERP System (FDM4).