Globus Medical - Audubon, PA
posted 16 days ago
About the position
At Globus Medical, we move with a sense of urgency to deliver innovations that improve the quality of life of patients with musculoskeletal disorders. Our team is inspired by the needs of these patients, and the surgeons and healthcare providers who treat them. We embrace a culture of exceptional response by partnering with researchers and educators to transform clinical insights into tangible solutions. Our solutions improve the techniques and outcomes of surgery so patients can resume their lives as quickly as possible. The Accounts Receivable Collections Supervisor will have daily oversight of a team of 8 AR Collections Specialists to maintain department operational standards for Days Sales Outstanding (DSO), aged receivables and PO collection. The Supervisor will contribute information to strategic plans and reviews, and they will work to implement and maintain production, productivity, quality, and customer-service standards. Issue resolution, and identifying system improvements are key to the success in leading the group to the next level. In addition, the Collections Supervisor will provide constructive feedback to personnel/team on a recurring basis in order to motivate, grow and maintain productivity levels. The ideal candidate should be able to clearly articulate results, trends and ideas in formal presentations to management on a regular basis.
Responsibilities
- Leads, motivates, and supports the AR collections team to execute and accomplish the company's strategic goals.
- Develops positive relationships with customers, pricing management, and field sales management teams.
- Ensures maintenance of department standards for days sales outstanding, aged receivables and PO's.
- Actively monitors and evaluates Daily/Weekly/Monthly metrics and take actions as needed to meet targets.
- Analyzes and resolves administrative errors that are delaying invoicing or payments.
- Provides or facilitates accurate reporting on trends/analysis, KPI's, other metrics and recommend process improvements to management.
- Organizes regular meetings with the AR staff to communicate information and guidance from company leadership and to review policies, procedures, and best practices.
- Negotiates with customers in cases when non-payment occurs.
- Provides direct assistance with special finance projects and analysis while continuing to create efficiencies.
- Adheres to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
- Ensures Compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
- Represents the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with other employees, customers, suppliers, and other third parties.
Requirements
- Five years or more of credit & collections management experience.
- Bachelor's degree in related field preferred.
- Detail and analytically oriented.
- Excellent communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Positive attitude and customer focused.
- Ability to work in fast paced environment.
- Proficient with Microsoft Office applications (Excel skills must be extremely strong).
- Multi-tasking abilities required for successful job completion.
- Thorough understanding of policies and procedures used in accounts receivable.
- Well organized and team player capable of working in a deadline dictated environment.
- Strong management and leadership skills.
