Accounts Receivable Technician, full-time

$35,800 - $44,000/Yr

Carteret Community College - Morehead City, NC

Full-time

Morehead City, NC

Educational Services

About the position

Carteret Community College is seeking a dedicated and detail-oriented Accounts Receivable Technician to join our Finance & Administrative Services team. This full-time position is crucial for the accurate processing and maintenance of student account records, ensuring that all billing and payments received by the College are posted correctly into individual student accounts. The technician will play a vital role in managing the financial aspects of student accounts, which includes a variety of complex accounts receivable transactions. The Accounts Receivable Technician will be responsible for organizing and processing charges, billings, and payments, as well as preparing and setting up tuition and fee rate tables, course fees, and refund schedules in the Colleague system. This role requires coordination with various departments, including the Registrar and Financial Aid Director, to ensure timely financial aid disbursements and the accurate posting of financial aid awards to student accounts. Additionally, the technician will handle curriculum and non-curriculum refunds, assist students with payment plans, and resolve any inquiries related to student accounts. In this position, the technician will also manage sponsor authorizations and payments, oversee the WIOA Grant, and maintain Foundation scholarship records. The technician will be responsible for producing and filing annual 1098T Student Tuition Statements with the IRS and providing cashiering support as needed. Participation in college committees and events, such as graduation and professional development, is also expected. This role requires a proactive approach to problem-solving and the ability to work independently while maintaining effective communication with students, faculty, and staff.

Responsibilities

• Perform complex accounts receivable transactions for the college including organizing and processing charges, billings and payments.
• Prepare, test and set up tuition/fee rate tables, course fees, and refund schedules in Colleague.
• Coordinate dates for purges and financial aid disbursements with the Registrar and Financial Aid Director.
• Coordinate the transmittal of financial aid awards with the financial aid office and post financial aid awards to student AR files.
• Review, audit, and process AR vouchers for financial aid disbursements.
• Perform Due to/Due from back to the State.
• Process curriculum and non-curriculum refunds.
• Assist students with setting up payment plans.
• Resolve and answer questions related to student accounts.
• Research student account discrepancies and perform necessary steps to allocate or adjust accounts as appropriate.
• Manage curriculum and non-curriculum sponsor authorizations and payments for student accounts.
• Submit semester Tuition Remission Report to NCCCS for curriculum and non-curriculum.
• Oversee and manage the WIOA Grant, reconcile accounts monthly, send invoices, and complete an annual audit with the Eastern Carolina Workforce Development Board.
• Review, process and maintain Foundation scholarship records and invoice Foundation quarterly.
• Produce, distribute, and file annual 1098T Student Tuition Statements to the IRS.
• Provide Cashiering support when needed.
• Serve on College committees and task forces as assigned.
• Attend required campus events including graduation, professional development, & employee meetings.
• Perform other duties as assigned.

Requirements

• Associate Degree in Accounting, Business Administration or a closely related field required or equivalent experience.
• Two (2) years of experience in accounts receivables and/or collections.
• Ability to communicate effectively with students, faculty, staff, and outside agencies.
• Self-directed with the ability to investigate and solve practical problems without direct instruction or supervision.
• Strong computer skills including Microsoft Excel and Word.

Nice-to-haves

• Accounts receivable and collections experience in an educational or governmental setting, including experience with Colleague.
• Knowledge of Department of Education, Title IV, and FERPA rules.