Accounts Receivable

$41,600 - $43,680/Yr

Computech Corporation - Plano, TX

Full-time - Entry Level

Plano, TX

Professional, Scientific, and Technical Services

About the position

The Accounting Ops Analyst (Accounts Receivable) role is responsible for managing customer-facing accountabilities related to cash flow analysis, resolving payment disputes, and collecting unpaid invoices. This position focuses on strategic accounts with significant dollar volume, ensuring compliance with business processes and achieving key performance indicators (KPIs) and service level agreements (SLAs) to support PepsiCo's objectives.

Responsibilities

• Deliver all baseline and project goals for DCSO, aging currency, accuracy and timeliness.
• Monitor and report the status of customer accounts and results against defined KPIs, goals and objectives.
• Analyze complex issues and collaborate to determine actionable solutions that reduce customer issues.
• Create and utilize reports to support analysis of pertinent account information.
• Collaborate and negotiate with customers, field sales, and finance functions to achieve improvements.
• Achieve individual and departmental metrics.
• Maximize overall A/R business processes; automate and reduce rework when possible.
• Partner with cross-functional teams in Billing Exceptions, Cash and Credit Associates to perform accountabilities efficiently and accurately.
• Analyze and document detailed customer profiles including payment habits and receiving procedures.
• Support customer and/or division initiatives.
• Communicate and escalate issues and procedural changes to Team Coordinators and Managers.
• Strive for continuous learning and positive engagement related to change.

Requirements

• High school diploma or equivalent required.
• Some college preferred.
• Knowledge of overall A/R workflow and systems.
• Highly skilled in adjustments, research, collections, account issues, and customer relationships.
• Experienced in the use of Microsoft Excel and proficient in other Microsoft Office applications.
• Knowledge of DB2 queries, SAP & XPTR reports to analyze data.
• Able to apply critical thinking to problem solving and analysis.
• Adept at collaboration, negotiation, and teamwork skills.
• Professional and mature with a high degree of confidence while interacting with customers and other functions.
• Analytical, highly organized, and detail-oriented.