Oldcastle APG - Atlanta, GA
posted 3 months ago
The Accounts Receivable Director at Oldcastle Infrastructure is a pivotal role responsible for overseeing the Accounts Receivable department within a shared service environment. This position is accountable for strategically designing, operating, and improving scalable processes, people, and technology to ensure disciplined credit approval, accurate customer billing, and timely cash collection and application from outstanding accounts. The Director will manage the overall operations related to credit, billing, collections, cash application, and customer service, leading a dedicated team of professionals. Emphasis will be placed on continuous improvement, driving an ongoing focus on building an effective and efficient organization that manages working capital in line with the order to cash process of the business. As a highly functional leader, the Accounts Receivable Director will implement continuous process improvements across the order to cash (O2C) process. This role requires providing leadership and vision by identifying the optimum credit and collections model that achieves efficiency goals while maintaining speed and quality of service. The Director will develop, document, and maintain strategies aimed at reducing delinquency and credit loss levels, while also providing reporting and facilitating planning sessions to enhance process flow, cycle time, and customer service. Building and maintaining excellent working relationships with regional, global, and corporate cross-functional partners is essential. The Director will contribute to and drive strong execution around key initiatives, actively participating in the global finance team to foster a collaborative team philosophy. This role will also involve providing escalation support on complex issues between the team and external customers to enhance departmental efficiency, as well as timely communication of key performance indicators (KPIs) to senior management. The Director will analyze credit, collections, and related accounts receivable trends, proactively identifying and pursuing opportunities for improvement. Furthermore, the role will drive innovation and automation by developing and implementing process changes that transition work from data gathering to decision-making, while ensuring compliance with established SOX controls and overseeing the cash application process for timely and accurate payment receipt and allocation.