Accounts Receivables Specialist

$50,000 - $60,000/Yr

Guidepoint Global - New York, NY

Full-time - Entry Level

Hybrid - New York, NY

1,001-5,000 employees

Professional, Scientific, and Technical Services

About the position

We are seeking a dedicated and detail-oriented Accounts Receivables Specialist to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records. This role also involves supporting the Global Accounts Receivables Supervisor in daily operations. This is a hybrid position out of our New York office.

Responsibilities

• Make outbound collection calls/emails professionally while maintaining and improving customer relations.
• Collect customer payments in accordance with payment due dates.
• Communicate with clients about billing discrepancies and questions, applying good customer service promptly.
• Send correspondence to customers to encourage payment of delinquent accounts.
• Capture data via correspondence and maintain the accuracy of client billing systems records.
• Post collections to clients' accounts and verify the accuracy of calculations, balances, and supporting documents.
• Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports.
• Assist with daily cash collections report.
• Identify issues contributing to account delinquency and discuss them with management.
• Provide timely follow-up on payment arrangements.
• Book journal entries when needed and determine currency exchange rates for deposited funds.
• Assist the Global Accounts Receivables Supervisor with various tasks and special projects as needed.
• Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations.

Requirements

• 1 to 2 years of experience in accounts receivables.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Familiarity with accounting software (e.g., NetSuite, SAP).

Benefits

• 15 PTO days, 10 legal holidays, and sick days
• Comprehensive medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k)
• Life insurance
• Paid time-off and parental leave plans
• Commuter benefits and a corporate gym rate
• Development opportunities through the LinkedIn Learning platform
• Free snacks and beverages in the office
• Friday happy hour and 'Summer Fridays'
• Year-round corporate athletic league
• Casual work environment, team building, and other social events