ACH Operations Specialist II ACHOP002257

Cadence Bank - Tupelo, MS

Full-time

Tupelo, MS

Credit Intermediation and Related Activities

About the position

The ACH Operations Specialist II position at Cadence Bank in Tupelo, MS, is responsible for managing and processing ACH transactions while ensuring compliance with NACHA rules and regulations. The role requires a detailed understanding of ACH processing activities and involves assisting customers and bank employees, as well as collaborating with the ACH Operations Manager. The specialist will handle various operational tasks, maintain accurate records, and provide reporting on transactional activities.

Responsibilities

• Process PEP+ Windows.
• Setup/Edit ACH Treasury Products.
• Handle suspended ACH files according to company guidelines for various situations.
• Work with internal ETL group for customers who exceed daily limits.
• Process transactional tickets needed.
• Research outstanding transactions on all ACH General Ledger accounts.
• Answer phone calls received into the ACH Operations department.
• Supply reporting information on transactional activity.
• Remain up-to-date and comply with NACHA Rules and Regulations.

Requirements

• Ability to build strong partnerships with teammates and other departments.
• Good computer skills, proficient in Excel and Google.
• Strong communication, collaboration, and organizational skills.
• Excellent work ethic with a strong ability to multitask.
• Proactive in problem solving and responding to internal and external requests.
• Knowledge of general ACH processing concepts.
• Knowledge of PEP+ software.
• Minimum 2-5 years prior ACH Operations experience.
• Ability to adapt to change and work in a fast-paced, detail-oriented environment.
• Knowledge of Cadence Bank systems is desired.
• Develop a continuous program of self-education and improvement.
• Abide by the policies and procedures approved by the Bank.
• Works cooperatively with others.
• Regular and reliable attendance.