Pan American Group - Roanoke, VA

posted 2 months ago

Full-time - Manager
Roanoke, VA
Management of Companies and Enterprises

About the position

As a General Manager at Panera Bread, you will play a pivotal role in the success of our upscale cafes, which are known for their freshly baked breads, pastries, and a menu that includes made-to-order soups, salads, and sandwiches. Our cafes provide a grease and alcohol-free environment, allowing team members to thrive in a friendly and energetic atmosphere. You will be responsible for leading your team with enthusiasm and a commitment to exceptional customer service, ensuring that every guest has a memorable experience. Your leadership will not only impact the daily operations but also contribute to the overall growth of our business and the communities we serve. In this role, you will be expected to inspire and coach your team, fostering a culture of collaboration and excellence. You will manage the café's operations, focusing on profitability while maintaining the high standards that Panera is known for. Your ability to connect with customers and understand their needs will be crucial in delivering an exceptional dining experience. You will also be responsible for implementing strategies that enhance customer satisfaction and drive sales, all while ensuring a positive work environment for your team. We take pride in our work and expect our General Managers to embody this spirit. You will have the opportunity to make a significant impact on your café and the community, all while enjoying a supportive work environment that values your contributions and offers opportunities for career advancement.

Responsibilities

  • Provide outstanding leadership to the café team.
  • Inspire and coach team members to deliver exceptional customer service.
  • Manage daily operations to ensure profitability and high standards.
  • Connect with customers to enhance their dining experience.
  • Implement strategies to drive sales and customer satisfaction.
  • Foster a warm and friendly atmosphere in the café.

Requirements

  • Strong leadership skills and experience in a management role.
  • Passion for the food service industry and commitment to customer service.
  • Ability to coach and develop team members effectively.
  • Experience in managing operations and achieving profitability.

Nice-to-haves

  • Experience in a fast-paced food service environment.
  • Knowledge of food safety and sanitation standards.

Benefits

  • Competitive pay
  • Meal discounts
  • Paid time off
  • Health insurance
  • 401(k)
  • Bonus opportunities
  • Career growth opportunities
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