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Verizon Communications - Rochester Hills, MI
posted 2 months ago
About the position
The Act Manager Rtl SMB-Business Sls position at Verizon focuses on driving sales and introducing small and medium business customers to innovative 5G products and services. This role involves engaging with customers both in retail settings and through digital channels, utilizing solutions-based selling techniques to address their unique business needs. The position emphasizes building and maintaining customer relationships, mentoring retail sales representatives, and achieving sales targets through effective prospecting and networking.
Responsibilities
- Introduce small and medium business customers to 5G products and services.
- Interact with customers in retail stores, digitally, and through outbound prospecting.
- Demonstrate the value of products and services by providing end-to-end technology solutions.
- Drive small business results through the retail channel by mentoring Consumer Retail Sales Representatives.
- Grow the customer base by acquiring and retaining accounts in the small business segment.
- Utilize solutions-based selling techniques to solve business problems for customers.
- Conduct outbound sales prospecting and customer visits.
- Service the needs of the existing customer base.
- Use sales enablement systems and tools to track, forecast, and manage the sales pipeline.
Requirements
- Bachelor's degree or four or more years of work experience.
- Three or more years of relevant work experience.
- Experience in sales, marketing, or customer service.
- Valid driver's license.
- Willingness to travel.
Nice-to-haves
- A degree - Associates or Bachelor's Degree or related certifications/college courses.
- Outside sales experience including outbound prospecting.
- Wireless sales experience exceeding quota.
- Experience influencing a team to drive sales results.
- Capability to drive positive results in a team environment.
- People skills for influencing, negotiating, and conflict resolution.
Benefits
- Best in class medical, dental, and vision insurance.
- Verizon 401(k) plan with matching contributions up to 6%.
- $5,000 or more stock grant per year.
- Sales recognition programs with travel and gifts for top performers.
- Five weeks of paid time off (vacation, holidays, and personal days).
- 8 weeks of paid parental leave for eligible new parents.
- Up to $8k per year in tuition assistance.
- Industry certifications through Verizon's Get Certified program.
- Discounts up to 50% off on Verizon products and services.
