Spectrum - St. Louis, MO

posted 4 months ago

Full-time - Entry Level
St. Louis, MO
10,001+ employees
Telecommunications

About the position

At Spectrum Reach, our Traffic Specialists play a crucial role in supporting the entire Spectrum Reach footprint. This centralized position is responsible for coordinating order entry for advertising schedules across the country, ensuring that workflows for orders are completed accurately and in a timely manner. As part of the advertising sales division of Charter, Spectrum Reach offers custom solutions for advertisers through national cable networks, internet advertising, mobile marketing, and events, all backed by marketing research and award-winning creative services teams. The Traffic Specialist will communicate traffic functions and capabilities to both internal and external customers, monitor schedules, and work closely with Account Executives to recover any lost revenue. It is essential that all orders are entered completely, correctly, and on time. The role also involves tracking client tapes using the traffic system and maintaining files on all paperwork and electronic orders. Additionally, the Traffic Specialist will assist Account Executives, Sales Management, and technical staff in diagnosing problems with schedule delivery and ensuring that the proper copy is applied to all orders. At Spectrum Reach, we value a team player mentality and a strong commitment to achieving goals. We seek individuals who are organized, can prioritize effectively, and possess excellent verbal and written communication skills. Our supportive teams foster a learning culture, providing paid training and coaching to help employees succeed and grow within the company. We believe in dynamic growth, where the evolving technology and growth of our industry empower our employees' careers as they move up or around the company. Join us to be part of a strong community that values your contributions and supports your career development.

Responsibilities

  • Communicate traffic functions & capabilities back to internal & external customers
  • Monitor schedules, exception reports and work with Account Executives to recover any lost revenue
  • Ensure that all orders are entered completely & correctly and on time
  • Track client tapes using the traffic system; Maintain files on all paperwork and electronic orders
  • Assist Account Executives, Sales Management and technical staff to diagnose problems with schedule delivery
  • Work with Account Executives to ensure proper copy is applied to all orders

Requirements

  • Maintain high level of support to internal & external customers
  • Knowledge of MS Office applications (mainly Excel, Word and Outlook)
  • Industry specific knowledge of general ad sales order entry practices
  • Ability to work under deadline pressures
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Knowledge of the Traffic System as well as sales automation software a plus, but not required
  • Experience working in an office environment highly preferred
  • Must have Microsoft Office experience; especially MS Excel
  • Bachelor's degree or higher preferred
  • Experience in Media a plus

Nice-to-haves

  • Knowledge of the Traffic System as well as sales automation software a plus, but not required
  • Experience in Media a plus

Benefits

  • Opportunities for advancement
  • Paid training
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