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Goodwillposted 4 months ago
Full-time • Entry Level
Social Assistance

About the position

The ADC Donor Greeter at Goodwill of the Finger Lakes is responsible for managing donation center operations, providing excellent customer service, and ensuring a clean and safe work environment. This role involves accepting and sorting donations, maintaining accurate records, and assisting with merchandise handling and sales as needed.

Responsibilities

  • Assist customers in bringing donations inside.
  • Ensure accurate donation log reporting.
  • Record donations using daily tracking methods.
  • Sort donations into proper equipment for processing and transportation.
  • Properly label all equipment.
  • Assist in loading and unloading merchandise and equipment onto/off trucks as needed.
  • Ensure safety procedures are followed during packing and movement of equipment.
  • Maintain a friendly, helpful attitude toward customers.
  • Greet customers in a friendly and enthusiastic manner within 10 seconds of arrival.
  • Address customer concerns in a courteous and respectful manner, seeking supervisor assistance when necessary.
  • Maintain the interior and exterior of the store in a neat, clean, organized manner.
  • Act as a positive team member by sharing ideas or concerns with coworkers and management.
  • Sort, test, and clean items for quality and processing.
  • Ensure accurate payment collection if necessary.
  • Perform other duties as assigned by supervisor.

Requirements

  • High school diploma or GED preferred.
  • Previous retail experience preferred.
  • Ability to read and understand documents such as receipts and policy manuals.
  • Ability to write routine reports and communicate effectively with customers and employees.
  • General math skills required.
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