Amazon - Denver, CO

posted 3 months ago

Full-time - Entry Level
Denver, CO
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The AWS Intelligence Initiative program is hiring cleared builders for a unique opportunity to work with some of the best and brightest engineers and technical leaders. Builders undergo an intensive 3-6 month training and development program to learn about operational culture, enhance their technical skills through a hands-on job path curriculum, to obtain a holistic view of our technology, dedicated mentorship, and support from our program's alumni. We are seeking highly motivated builders who are focused on learning operational excellence and troubleshooting complex system operations, interested in building an understanding of Linux, networking and general knowledge of cloud services. Upon graduation from our program, builders grow into engineering roles as part of the AWS Region Reliability organization. Region Reliability is the cornerstone of continuous engineering improvement by driving efficiencies across AWS through innovation, automation, and operational excellence. This new organization was created to drive consistency in operational practices across AWS, reducing duplicative efforts and refining and accelerating operational excellence and best practices for AWS Amazon Dedicated Cloud Regions to provide a simpler experience for our customers and AWS Builders. In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You are learning to execute on well defined technical implementations following a Standard Operating Process and learning from more experienced builders around you. You will build a general understanding of operational risks and learn how to avoid taking unnecessary risks. After gaining technical experience you may begin to identify operational concerns and resolve or escalate concerns in a timely manner. This is an opportunity to operate and engineer systems on a massive scale, and to gain top-notch experience in cloud computing. You'll be surrounded by people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You will become an AWS Services platform diagnosis, response, measurement, and automation expert. You will support and simplify the operational scalability that sustains the platform's insane growth. You will measure your success and it will be visible. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Responsibilities

  • Execute a defined set of operational tasks on a schedule.
  • Identify ineffective processes and technical implementations.
  • Learn to understand operational risks and avoid unnecessary risks.
  • Work with senior engineers to identify operational concerns and gain familiarity with resolution processes.
  • Support mission-critical workloads in a Remote Managed Facility (RMF) 5 days a week.
  • Resolve straightforward blockers by leveraging existing runbooks.
  • Communicate issues effectively to peers and leaders.
  • Identify the root cause of issues and provide feedback to workflow owners.

Requirements

  • Current, active US Government Security Clearance of TS/SCI with Polygraph.
  • 1+ year of work experience requiring a security clearance.
  • Experience troubleshooting and debugging technical systems.
  • Demonstrated problem-solving skills and analytical skills.
  • Excellent communication skills and the ability to work well in a team.
  • Proven ability to learn new skills and troubleshoot.

Nice-to-haves

  • Experience managing and driving operational improvement projects to successful completion.
  • An awareness and willingness to use Operational Excellence tools and techniques.
  • Computer engineering aptitude.

Benefits

  • Full range of medical, financial, and/or other benefits.
  • Equity and sign-on payments as part of total compensation package.
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