Atlantic Aviation - El Paso, TX

posted 9 days ago

Full-time - Senior
El Paso, TX
51-100 employees
Support Activities for Transportation

About the position

The General Manager at Atlantic Aviation is responsible for overseeing the operations of a Fixed Base Operation (FBO) facility, ensuring customer satisfaction, safety, and financial performance. This role involves managing a cross-functional team, compliance with regulations, and developing new business opportunities while maintaining existing relationships. The position requires a strong focus on leadership, operational excellence, and ethical behavior in a dynamic aviation environment.

Responsibilities

  • Maximize customer satisfaction while ensuring the safe delivery of Atlantic Aviation's products and services.
  • Lead and develop employees to perform to the highest of standards.
  • Manage a cross-functional team that includes operations, customer service, sales, and local accounting.
  • Motivate each department to outperform their respective targets and benchmarks.
  • Ensure compliance with all rules, regulations, and policies as issued by local, state, and federal authorities.
  • Oversee all business functions of the FBO including proper delivery of services, condition of physical plant, staffing, equipment, and maintenance.
  • Maintain existing business and develop new business by monitoring margins, negotiating fuel and/or hangar agreements, and resolving customer issues.
  • Serve as the direct liaison with the managing entity of the home airport.
  • Responsible for the financial oversight of the facility, including budgeting and forecasting.
  • Perform all other duties as required and assigned.

Requirements

  • Bachelor's degree in Business Administration or related field preferred.
  • 5 - 8 years of specialized general aviation experience.
  • Previous aviation/FBO management experience is a must.
  • Demonstrated financial, administrative, and management capabilities.
  • Demonstrated track record of excellence in management roles.
  • Robust problem-solving skills.
  • Excellent interpersonal skills, both written and oral.
  • Valid driver's license and meet company insurability requirements.

Nice-to-haves

  • Flexibility with schedule as the operation runs 24 hours a day.
  • Experience in the airline industry or other aviation-related fields.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Flexible spending account
  • Vision insurance
  • 401(k) matching
  • Life insurance
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