Admin Assistant- Bilingual English and Spanish

$41,600 - $49,920/Yr

Staffmark - Garden Grove, CA

Full-time

Garden Grove, CA

Administrative and Support Services

About the position

The Admin Assistant - Bilingual English and Spanish position in Garden Grove is responsible for providing comprehensive administrative support to the sales team and overall branch operations. This role involves customer service, data entry, managing consignment accounts, and assisting the Branch Manager with various tasks, including event planning and travel arrangements.

Responsibilities

• Answer inbound calls and direct calls to appropriate person.
• Greet/receive front office guests, answer inquiries.
• Responsible for outbound/inbound mail and faxes.
• Scan documents for users as needed.
• Data entry of sales orders, various reports and purchase orders as needed.
• Run GAP reports quarterly.
• Distribute pick tickets & orders.
• Work with Sales team regarding any discrepancies or orders on hold.
• Manage and oversee consignment accounts.
• Process and follow-up on all branch freight claims.
• Collaborate with other departments and depots to address discrepancies/problems.
• Track progress on lamination and cut requests for warehouse.
• Maintain daily Inventory cycle counts.
• Research/problem-solve customer accounts/invoices.
• Do RMA's for branch.
• Coordinate with Online and Branch Sales teams.
• Ensure QC reviews parts before being put to stock.
• Assist with AR/AP department as needed.
• Log and refer items to AR/AP to issue necessary credit memos.
• Coordinate with purchasing department for branch supplies and IT assistance.
• Work with Branch Manager to collect rent and electricity from tenants.
• Assist Branch Manager with planning company events and booking company events.
• Assist branch manager with booking work trips, schedules, flights, hotel stay, etc.
• Oversees Branch manager accounts when manager is out on vacation or work trips.
• Other duties as assigned.

Requirements

• Three to five years administrative support experience, preferably in a manufacturing environment.
• Bilingual Spanish preferred.
• Proficient in computer programs i.e., MS Word, Excel, PowerPoint, Outlook, etc.
• Experience working with Sage X3 software or able to quickly learn ERP system.
• Associate degree or higher; related experience in lieu of a degree will be considered.
• Proficient with Excel worksheets.
• Accurate and detail oriented.
• Ability to work independently and manage effectively.
• Strong communication and customer service skills.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent time management skills and the ability to multitask.