Admin Asst

$36,400 - $38,480/Yr

Northern Rivers Family Services - Schenectady, NY

Part-time

Schenectady, NY

Social Assistance

About the position

The Administrative Assistant for the Sexual Abuse Treatment Program (SATP) and Prevention program plays a crucial role in providing clerical support and maintaining effective communication within the agency. This part-time position involves various administrative tasks, including managing schedules, handling correspondence, and assisting clients with transportation arrangements, all while ensuring confidentiality and professionalism.

Responsibilities

• Answer telephones and provide information to callers, take messages, or transfer calls to appropriate individuals.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Maintain program shared electronic calendars (daily).
• Process staff requests for assistance with copying, correspondence, and mailings.
• Maintain effective work relationships with Agency colleagues and engage in constructive communication both within and outside the Agency.
• Have thorough working knowledge of the program operations and functions.
• Follow Agency policies, procedures and guidelines.
• Maintain confidentiality in all administrative matters.
• Provide supervision to clients in the waiting area.
• Maintain professional boundaries when interacting with clients and staff.
• Assist clients with scheduling transportation to and from their appointments; specifically communicate with the taxi company to arrange pick up and drop offs, and managing the billing process for the scheduled taxi trips.
• Order program supplies.
• Perform program audits and file maintenance.
• Utilize program reports to track program enrollment and discharges for billing.
• Other duties as assigned.

Requirements

• Associates degree preferred and two years of office related experience, or High School Diploma/GED with two or more years experience required.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401 (K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities