Admin/Clerical - Receptionist

$39,520 - $42,182/Yr

Talentburst - Glendale, CA

Full-time - Entry Level

Remote - Glendale, CA

Administrative and Support Services

About the position

The Admin/Clerical - Receptionist position at TalentBurst, Inc. is a temporary role focused on performing front office medical tasks in a clinic setting. The role requires strong customer service skills, experience in a medical environment, and fluency in Spanish or Armenian. The receptionist will handle scheduling, patient interactions, and administrative duties to ensure smooth operations in a fast-paced medical office.

Responsibilities

• Perform medical front office tasks including scheduling and phone handling.
• Greet visitors and direct them to the correct destination.
• Verify patient demographics and update information in the EMR system.
• Schedule patients with multiple physicians and manage co-pay collections.
• Check incoming/outgoing faxes and distribute them to clinical staff.
• Document outgoing/incoming phone calls in the EMR system.
• Review physician orders in EMR and coordinate patient scheduling in other departments.
• Follow up on outstanding items such as MD orders and authorizations.
• Assist patients with telehealth sign-ups and patient portal registration.

Requirements

• High school diploma or GED.
• One year of experience in a medical clinic setting.
• Fluency in Spanish or Armenian.
• Understanding of health insurance and medical terminology.
• Experience with high volume scheduling and phone handling.
• Knowledge of Managed Care insurances and government payers (Medicare, MediCal).
• Familiarity with EMR systems, particularly EPIC.

Nice-to-haves

• Knowledge of telehealth processes.
• Experience in customer service in a medical environment.

Benefits

• Contract position with hourly pay between $19.00 - $20.28.
• In-person work environment in Glendale, CA.