Admin Support

$38,480 - $40,560/Yr

Nr Consulting - Worcester, MA

Full-time - Entry Level

Worcester, MA

Administrative and Support Services

About the position

The Admin Support position at NR Consulting LLC involves providing comprehensive administrative and secretarial support to the Area Director and management team. This role includes handling confidential assignments, supervising support staff, managing records, and ensuring effective communication within the office. The position requires proficiency in various software tools and strong organizational skills to maintain efficient office operations.

Responsibilities

• Provide day-to-day administrative and secretarial support to Area Director and/or Area Management Team.
• Create, type and/or prepare correspondence and/or reports as needed.
• Perform case redaction activities as appropriate.
• Maintain case archive process for the area office, including records management, archive submissions, and archive requests.
• Track the data drive information used in case assignments and personnel management.
• Understand and apply the laws, rules, policies, and procedures governing assigned unit activities.
• Follow written and oral instructions accurately.
• Use proper grammar, punctuation, and spelling in all communications.
• File material in accordance with standard filing procedures.
• Maintain accurate records and documentation.
• Communicate effectively in written and oral expression.
• Use sound judgment in decision-making.
• Supervise staff of a lower grade as needed.

Requirements

• Bilingual in Spanish and English.
• Proficient in computer skills and office management.
• Strong clerical and administrative experience.
• Excellent customer service and phone etiquette.
• Familiarity with Microsoft Office and Google Suite.
• Experience with data entry, filing, and calendar management.
• Knowledge of QuickBooks and multi-line phone systems.
• Strong organizational and time management abilities.
• Experience in proofreading and grammar.

Nice-to-haves

• Bilingual skills are a plus.

Benefits

• Contract position with hourly pay of $18.50 - $19.50 per hour.
• In-person work location with a standard 8-hour shift from Monday to Friday.