Admin Support

$38,480 - $40,560/Yr

Nr Consulting - Worcester, MA

Full-time - Entry Level

Worcester, MA

Administrative and Support Services

About the position

The Admin Support position in Worcester, MA, is a contract role focused on providing comprehensive administrative and secretarial support to the Area Director and management team. The role involves handling confidential assignments, supervising support staff, and maintaining records and correspondence according to established procedures. The position requires strong organizational skills and the ability to communicate effectively while managing various administrative tasks.

Responsibilities

• Provide day-to-day administrative and secretarial support to Area Director and/or Area Management Team.
• Create, type and/or prepare correspondence and/or reports as needed.
• Perform case redaction activities as appropriate.
• Maintain case archive process for the area office, including records management, archive submissions, and archive requests.
• Track the data drive information used in case assignments and personnel management.
• Understand and apply the laws, rules, policies, and procedures governing assigned unit activities.
• Follow written and oral instructions accurately.
• Use proper grammar, punctuation, and spelling in all communications.
• File material in accordance with standard filing procedures.
• Maintain accurate records and documentation.
• Communicate effectively in written and oral expression.
• Use sound judgment in decision-making.
• Supervise staff of a lower grade.

Requirements

• Proficient in computer skills and office management.
• Strong clerical and administrative experience.
• Excellent customer service and phone etiquette.
• Familiarity with Microsoft Office and Google Suite.
• Experience with data entry, filing, and calendar management.
• Knowledge of QuickBooks and multi-line phone systems.
• Bilingual skills are a plus.
• Strong organizational and time management abilities.
• Experience in proofreading and grammar is essential.

Nice-to-haves

• Bilingual skills are a plus.

Benefits

• Competitive hourly pay of $18.50 - $19.50 per hour.
• In-person work environment with a structured schedule.