Unclassified - Los Angeles, CA
posted 2 months ago
The Administrative Aid position is a vital role within a prestigious and well-known organization that values stability and a family-oriented environment. This position is designed for individuals who are eager to contribute to a dynamic team while providing exceptional customer service. The successful candidate will be responsible for responding to client issues through both telephone and written communication, ensuring that all inquiries are handled promptly and professionally. This role requires a strong understanding of customer relations and the ability to maintain positive interactions with clients, which is essential for fostering long-term relationships and enhancing customer satisfaction. In addition to direct client interactions, the Administrative Aid will participate in customer service workflow projects, contributing to the overall efficiency and effectiveness of the service provided by the insurance company. This position not only offers a competitive salary but also comes with a range of benefits that support the well-being and professional growth of employees. The organization prides itself on creating a supportive work environment where employees can thrive and develop their skills. Candidates for this role should possess a high school diploma and have a minimum of two years of experience in customer service. An excellent understanding of the application of benefits is crucial for success in this position. The organization is committed to equal employment opportunities and encourages all qualified candidates to apply, regardless of disability or veteran status.