ADMINISTRATIVE AIDE I - PROGRAM OPERATIONS

$41,939 - $41,939/Yr

Black Hawk County

Full-time - Entry Level

Administration of Environmental Quality Programs

About the position

The Administrative Aide I - Program Operations position at Black Hawk County involves providing essential administrative support to various program areas and program managers under the direction of the Executive Administrative Aide. The role requires maintaining records, preparing reports, and ensuring compliance with regulations, while also representing the Health Department professionally in interactions with the public and other stakeholders.

Responsibilities

• Provides administrative support to assigned program areas as requested.
• Prepares electronic reports and confidential documents.
• Organizes, maintains, and updates records in compliance with HIPAA regulations.
• Prepares monthly grant/contract billings.
• Reconciles monthly license/permit/fee for service billings.
• Reviews financial documentation to categorize revenue-based fees appropriately.
• Monitors inventory levels and maintains a supply/material system.
• Represents the Health Department professionally in daily interactions with the public, vendors, and other department heads.
• Receives and addresses complaints and general correspondence from the public, routing them to the appropriate area.
• Maintains the department's vehicle fleet, schedules maintenance, and compiles monthly mileage reports for grant billings.
• Assists with reception coverage as needed.
• Coordinates councils, meetings, trainings, and special events as delegated by management.
• Processes incoming/outgoing mail for the department.

Requirements

• High school diploma or GED required.
• 1-3 years of previous clerical or administrative experience required.
• Experience in a medical office environment and handling medical records preferred.
• Proficient in Microsoft Office, with intermediate skill level in Excel required.
• Excellent verbal and written communication skills.
• High level of accuracy, organization, and attention to detail.
• Ability to manage paper and electronic filing systems.
• Ability to troubleshoot and resolve moderate difficulty problems.
• Ability to operate general office equipment such as telephones, copiers, faxes, scanners, and computers.
• Ability to establish and maintain good working relationships with county employees, outside agencies, and the public.

Benefits

• Dental insurance
• Life insurance
• Vision insurance