Administrative Aide II, Alumni Communications

NYU - New York, NY

Full-time

New York, NY

Educational Services

About the position

The Administrative Aide II position within the University Development and Alumni Relations department at New York University involves a diverse range of clerical, secretarial, and general office duties, many of which are of a confidential nature. The role requires the individual to prioritize office activities effectively and delegate tasks to student and/or casual employees. This position may also involve acting as a work leader to junior clerical support staff, ensuring that the office runs smoothly and efficiently. The Administrative Aide II will be the point of contact for inquiries, showcasing a comprehensive understanding of the department's activities, policies, and programs. This includes interacting with the general public as the NYU liaison and collaborating with university personnel, including senior-level staff, to resolve various issues and problems that may arise. In addition to these responsibilities, the Administrative Aide II will be tasked with customizing and composing letters, either on their own initiative or in response to specific requests for information. The role also involves performing general word processing duties, utilizing intermediate to advanced-level functions, and modifying or creating databases and complex spreadsheets. A critical aspect of this position is monitoring complex department budgets and/or grants, ensuring that financial records are accurate and up-to-date. Overall, this role is essential in supporting the administrative functions of the department and contributing to the overall mission of NYU.

Responsibilities

• Perform a wide range of clerical, secretarial, and general office duties, including confidential tasks.
• Prioritize office activities and delegate work to student and/or casual employees.
• Act as a work leader to junior clerical support staff.
• Respond to inquiries with comprehensive knowledge of the department's activities, policies, and programs.
• Interact with the general public and university personnel to resolve issues and problems.
• Customize and compose letters on own initiative or in response to requests for information.
• Perform general word processing duties utilizing intermediate to advanced-level functions.
• Modify and/or create databases and complex spreadsheets.
• Monitor complex department budgets and/or grants.

Requirements

• High School Diploma or equivalent required.
• 3+ years of office experience required.
• Experience providing a high level of customer service required.
• 2+ years of office experience preferred (with Associate's degree).
• 1 year of office experience preferred (with Bachelor's degree).
• Proficiency with intermediate to advanced word processing, spreadsheet, and database applications required.
• Moderate to fast, accurate keyboarding skills required.
• Good proofreading and writing skills required.